- حل شده
- Archived
Mozilla Crash Report
Hello, I've been trying to use my Firefox browser for the past week and nothing I do seems to work. Whenever I click the icon on my Windows desktop, it sends me the follo… (read more)
Hello, I've been trying to use my Firefox browser for the past week and nothing I do seems to work. Whenever I click the icon on my Windows desktop, it sends me the following Mozilla Crash Report:
We're Sorry
Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.
To help us diagnose and fix the problem, you can send us a crash report.
I've restarted my computer and tried to change multiple settings, but the same pop up message keeps appearing. I've checked the box that sends the crash to Mozilla and clicked the button that says Restart Firefox, but still nothing. There's also a "Detail" button that provides a bunch of information that I'm not sure how to interpret haha but I can try to copy that if you think it would be helpful.
I would appreciate any help. I'm looking to get a new computer (not sure if that is part of the issue), but I'm really hoping to be able to save the bookmarks I had.
Thank you.