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Firefox will not play video on Linux

Firefox 129.0.2 (64-bit) Mozilla Firefox Snap for Ubuntu canonical-002 - 1.0 Running on kubuntu Linux 24.04, kernel version 6.8.0-41-generic (64-bit) KDE Plasma Versio… (read more)

Firefox 129.0.2 (64-bit) Mozilla Firefox Snap for Ubuntu canonical-002 - 1.0

Running on kubuntu Linux 24.04, kernel version 6.8.0-41-generic (64-bit) KDE Plasma Version 5.27.11 Qt Version 5.15.13

I've posted a description of my problem on the kubuntu forums: https://www.kubuntuforums.net/forum/newbie-support/help-the-new-guy/681835-firefox-eating-up-a-lot-of-cpu

Here is a synopsis of my posts on that thread to distill the most noteworthy symptoms:

I have snap Firefox installed.

$ snap list Name Version Rev Tracking Publisher Notes bare 1.0 5 latest/stable canonical✓ base core22 20240731 1564 latest/stable canonical✓ base firefox 129.0.2-1 4793 latest/stable mozilla✓ - firmware-updater 0+git.5007558 127 latest/stable/… canonical✓ - gnome-42-2204 0+git.510a601 176 latest/stable/… canonical✓ - gtk-common-themes 0.1-81-g442e511 1535 latest/stable/… canonical✓ - snapd 2.63 21759 latest/stable canonical✓ snapd thunderbird 128.1.0esr-1 507 latest/stable/… canonical✓ - $

If I start firefox from the shell command line, it runs fine. It runs the shell script in /usr/bin/firefox, which ultimately executes /snap/bin/firefox. Clearly that shell script is doing some configuration that I don't understand.

If I​ hit Alt-space I see the menu in the referenced screen grab (see attached).

If I select the first entry, to run firefox from the command line, it has the same effect as starting /usr/bin/firefox from a bash shell; it works fine. However, if I select the third entry, firefox does not play any video; I've mostly tested with YouTube videos that have actual video and audio.

I'm not sure what gets executed when I select the third option from the Alt-space menu. It appears from doing a "ps -ef" that it's the same /snap/firefox/... executable. But I'm wondering why is this entry in the Alt-space menu and how does it get initialized or 'configured' to run.

Additionally, if I do start firefox from the entry with the firefox browser icon, and it fails to play video, I must then uninstall firefox using snap and then reinstall in order to get video playback to work. That is, after a failed start, simply exiting firefox and restarting it from the shell command line will not work; firefox will not play video correctly at all.

I also noticed that on my PC desktop, "snap list" lists firefox as "firefox 129.0.2-1 4793 latest/stable mozilla✓ -"

But on my old Lenova laptop running the same kubuntu version, "snap list" lists firefox as "firefox 129.0.2-1 4757 latest/stable mozilla✓ -"

​I'm up to date on both systems via "sudo apt update"' and "sudo apt upgrade"

Even more frustrating, today, for the first time, despite starting firefox from the command line, video still didn't play. I had to uninstall firefox and reinstall it.

Asked by rhimb0h 2 روز قبل

Answered by cor-el 1 روز قبل

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the auto populate feature imputs the wrong location for me..i live in new orleans and it always fills in atlanta

when i visit sites like home depot, lowe's or southwest airlines the auto populate feature thinks I live in atlanta, but i live in new orleans...how can I correct this … (read more)

when i visit sites like home depot, lowe's or southwest airlines the auto populate feature thinks I live in atlanta, but i live in new orleans...how can I correct this

Asked by mike 22 ساعت قبل

Answered by jonzn4SUSE 21 ساعت قبل

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autofill forms

duplicate of /questions/1460574 thread. the internet has many sites that say that firefox has an auto fill in form with password, but it is not included in settings. How… (read more)

duplicate of /questions/1460574 thread.

the internet has many sites that say that firefox has an auto fill in form with password, but it is not included in settings. How do I get it? I am tired of typing in my email address on web pages.

Asked by Suzi 18 ساعت قبل

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Why did "to google translate" add-on get removed?

Hello all, I'm running Version 108.0.1 on a mid 2015 Macbook Pro MacOS 12.6.2 Today I went to do a translation using the "to google translate" add-on and noticed it was… (read more)

Hello all,

I'm running Version 108.0.1 on a mid 2015 Macbook Pro MacOS 12.6.2 Today I went to do a translation using the "to google translate" add-on and noticed it was missing from its place in the context menu. I go to "get more add-ons and re-installed it.

So why was it uninstalled without my consent? What can I do to stop this happening again?

TIA, Gene

Asked by Gene 1 سال قبل

Answered by jscher2000 - Support Volunteer 1 سال قبل

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Imperva - Error 15

I have had 2 sites produce this error box in place of the target Web Site (See Picture). I have read previous topics about this and have followed the instructions with no… (read more)

I have had 2 sites produce this error box in place of the target Web Site (See Picture). I have read previous topics about this and have followed the instructions with no positive results. FYI, clearing the web site's cookies, clearing Cache and disabling Hardware acceleration.

The first was https://www.walmart.com. After leaving a "Feedback" 2 weeks ago it appears as if they were able to fix the problem. However, the site is not as important as my Medicare PPO provider. I tried loading previous versions of Firefox, but that did not help.

In both instances the LOL "support" people's response was to try a different Browser. So, I reluctantly loaded Google Chrome and it worked perfectly. From my perspective, this eliminates everything to do with my machine setup.

Below is the sign-on URL (not unique to me). Please note that this 668 character URL has not changed for over a year. It is just Aetna's adoption of the Imperva Security Firewall. Both my Winders 8.1 and Winders 10 machines produce the identical results.

https://www.aetna.com/AccountManagerV3/v/login?identityTransaction=VIhzS3Xx1ogw4rzQY5lXUvDYBtXFZiXttegdT9ffK%2FOZ8oTHnKbryvfgfagvpO0aknHiEN2hnELOIkjfz3eJNeBfKQ%2FUDo0hSJHhjsdZdJw0rkVj%2BFjAVYypzW5kRH%2FzzOlbxrN6KKpjWvagusMp%2BzwgQqvg5xvUkwLCs3MlD%2BkzHOTVKlu4GYxJgmzr3Y9NUdFGUI9PHurN4QxSyvXxNjJ4jSSL4NHuctvtQyV1fUh%2FOqpHJglcALQuuNeyQ1QncyKPZJYf5rj1DLC2zrxKX0VgVWQZfSbw5Pouiv%2FWfwWxArHPHcV5cXr3kI2j33C8dUl0Jdup0nvdVs%2Bxigzp%2BmMQUaHxaw3B7tiJ7eokyNMgvG4V5SPw9FL5j3mhwBAirx%2BmX7Yj0qDZZNRl8z1WcvHen8HwsDijtH4Sg%2FNdsuzhXIw8snHF6hUd4n3MbJerO8nRUdzKR%2BhNCNq%2FjeuQWmT1cyQ3QtmIXcL0ab42vk6or1SX5wG%2BIMF%2Bk6ZJQw8h&appname=NAV&branding=&skin=&language=&channel=web

Asked by Questor 1 سال قبل

Answered by Questor 1 سال قبل

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Mozilla Crash Report

Hello, I've been trying to use my Firefox browser for the past week and nothing I do seems to work. Whenever I click the icon on my Windows desktop, it sends me the follo… (read more)

Hello, I've been trying to use my Firefox browser for the past week and nothing I do seems to work. Whenever I click the icon on my Windows desktop, it sends me the following Mozilla Crash Report:

We're Sorry

Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.

To help us diagnose and fix the problem, you can send us a crash report.

I've restarted my computer and tried to change multiple settings, but the same pop up message keeps appearing. I've checked the box that sends the crash to Mozilla and clicked the button that says Restart Firefox, but still nothing. There's also a "Detail" button that provides a bunch of information that I'm not sure how to interpret haha but I can try to copy that if you think it would be helpful.

I would appreciate any help. I'm looking to get a new computer (not sure if that is part of the issue), but I'm really hoping to be able to save the bookmarks I had.

Thank you.

Asked by robnett2014 1 سال قبل

Answered by Terry 1 سال قبل

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Google Fi Microphone Permissions

Hi, I'm wondering if anyone can help me here. I use Google Fi to make and receive calls from my browser. I accidentally denied microphone permissions to Google Fi from t… (read more)

Hi,

I'm wondering if anyone can help me here. I use Google Fi to make and receive calls from my browser. I accidentally denied microphone permissions to Google Fi from the Firefox dropdown prompt and I cannot find how to get it back.

When I click the dropdown menu, I see no options to enable or disable permissions. I also do not see anything listed in the Security settings of the browser. When I check the google fi settings, I see it complaining about denied permissions though.

I've attached screenshots. Does anyone know where I can revoke the blocked permissions?

Thanks,

Asked by seankdavis24 1 سال قبل

Answered by cor-el 1 سال قبل

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How do delete search bar (which I did not install) on the bottom of the page?

Dear Mozilla team, how can I delete the search bar on the bottom of the page? I want to put information on top of the site, but my query lands in the bottom and I have to… (read more)

Dear Mozilla team, how can I delete the search bar on the bottom of the page? I want to put information on top of the site, but my query lands in the bottom and I have to put all back again in order to do the search. The search bar appears on the bottom left side of any website. It is very annoying and I don't need it. Even if I want to search for something, it does not give any further information. thanks for your help!

Asked by cuerpok 1 سال قبل

Answered by jscher2000 - Support Volunteer 1 سال قبل

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Another program on your computer installed an add-on ... repeatedly with every restart

This issue is happening with every newly installed add-on, but not with add-ons installed on or before Aug 3, 2024. The add-ons are installed via addons.mozilla.org. To r… (read more)

This issue is happening with every newly installed add-on, but not with add-ons installed on or before Aug 3, 2024. The add-ons are installed via addons.mozilla.org. To rule out the possibility that it's happening only with specific add-ons, I also installed one of the random recommendations on that page, Augmented Steam which has 54,248 users, and it happens with that one as well.

I'll click Enable, but the prompt appears every time I restart Firefox.

What I've tried (with a restart after each attempt):

  • Clear the startup cache
  • Delete extensions.json
  • Delete compatibility.ini
  • Via about:config deleted extensions.databaseSchema and extensions.getAddons.databaseSchema
  • Excluded Add-ons from syncing

I've noticed the following in extensions.json for each of the recent add-ons after restart:

  • syncGUID changes to presumably random new value
  • active changes from true to false
  • userDisabled changes from false to true
  • seen changes from true to false

Asked by Lionel Holt 4 روز قبل

Answered by Lionel Holt 1 روز قبل

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spell check the entire web page/site

Is it possible to spell check the entire web page using both Hunspell built-in dictionaries and user-defined dictionaries *.dic, already prepared text in Firefox. As it i… (read more)

Is it possible to spell check the entire web page using both Hunspell built-in dictionaries and user-defined dictionaries *.dic, already prepared text in Firefox. As it is done in text editors like Libre Office (also uses Hunspell) but for web site, checking the text from top to bottom with errors in a separate window, so spell check is not only in the text input/search field.

Asked by nz-b 10 ماه قبل

Answered by cor-el 10 ماه قبل

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Five Seconds Freeze Right After Save As Dialog

Firefox hangs for 5 seconds between every type of download between the "Ok" of the "Save As.." dialog and the actual download of the file. Any ideas how to resolve the i… (read more)

Firefox hangs for 5 seconds between every type of download between the "Ok" of the "Save As.." dialog and the actual download of the file.

Any ideas how to resolve the issue or troubleshooting tips?

I'm currently using Firefox 108.0.2 (64-bit) on Windows 10 Pro 22H2

Thanks!

Asked by OGT 1 سال قبل

Answered by OGT 1 سال قبل

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Keyboard navigation on search results

I want to navigate on search results using the keyboard. I could use tab but it suggests all interactive elements such as news, images, books, videos, search settings and… (read more)

I want to navigate on search results using the keyboard. I could use tab but it suggests all interactive elements such as news, images, books, videos, search settings and etc one by one. I want to press something and make active first result, then second. If such hotkeys are not provided, maybe there are any extensions with similar functionality?

Asked by LuchnikKek 11 ماه قبل

Answered by LuchnikKek 11 ماه قبل

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Syncing Firefox between my PCs and my Apple MAC

I have about 30 user/password accounts logged when I use my Firefox account on Windows PCs but here on my new Apple Mac tablet, I do NOT see/get any of those accounts. I… (read more)

I have about 30 user/password accounts logged when I use my Firefox account on Windows PCs but here on my new Apple Mac tablet, I do NOT see/get any of those accounts. Is there something I need to do to enable this to work?

Asked by eric224 1 روز قبل

Answered by jonzn4SUSE 1 روز قبل

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Fire Fox not compatible with updated PG&E website

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It sug… (read more)

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It suggests Chrome as the preferred browser. We pay our utilities through their site and we enjoy Fire Fox.Can anyone help resolve this issue? Thanks

Asked by Coffee Lunch and Crab 1 روز قبل

Answered by TyDraniu 1 روز قبل

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cant access web site cookies blocckng/ i pad thousand for site and know i cant get it!!!!

trying to log into stockstotrade, cookies is blocking entry. notice say they dont support. last week i could acces now i cant. i am a user not a programer every day more … (read more)

trying to log into stockstotrade, cookies is blocking entry. notice say they dont support. last week i could acces now i cant. i am a user not a programer every day more BS. wolfba42@yahoo. gmail want to copy my yahoo i spent more time being to change this ant that get little else done. frusttrated

Asked by wolfba42 1 روز قبل

Answered by wolfba42 1 روز قبل

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Firefox won't open on Mac despite trying everything I've read

Similar to the issue described in this thread (https://support.mozilla.org/bm/questions/1240674), I am unable to open Firefox - it simply refuses to open. I've tried mult… (read more)

Similar to the issue described in this thread (https://support.mozilla.org/bm/questions/1240674), I am unable to open Firefox - it simply refuses to open. I've tried multiple times, the option key, and re-installing. Nothing seems to work, which suggests something about my user settings is the issue, but a) I am not keen on deleting this if possible and b) I won't delete my user settings unless that is necessary. Like the attached thread, I am happy to attach crash reports, but without the ability to even open Firefox properly it's not obvious how I do this - force-quitting it just sends a report to Apple.

Any help much appreciated - I'd quite like Firefox working again.

My laptop is a MacBook Pro 13 2020 (Intel) running macOS Monterey (12.7.4). I installed the version of Firefox available for download as of writing (v127.0 based on Finder).

Asked by Daniel Soutar 2 ماه قبل

Answered by NoahSUMO 3 هفته قبل