Thunderbird Community Forum

duplicate of /questions/1455706 thread

My service was down for almost two weeks. It's working now except I'm not getting my emails.

Since a couple of weeks I am unable to send or reply to emails. The tab 'Outgoing Server (SMTP) Settings' does not show any option to add or edit a password, which is required by my Internet provider. I have checked with them, and all the settings are OK for them, except for the missing password. NB: I did notice, when I checked this tab, it had jumped back to a previous Internet provider's server. I have deleted that. It's more than 9 years since I changed providers, but never had a need to visit this tab after that. Could it be a problem with an update? I am using version 115.5.2 (64 bit) of Thunderbird.

The Help says to alter several Thunderbird features to allow Outlook to communicate. The last one says to change my Outgoing Servers setting for Authentication Method to OAth from normal password. That option is not present in my drop-down list.

Thanks for your help

I'm a long time Thunderbird user and can usually find a solution to any problem. This one has got me stumped though.

After a recent upgrade my message pane lost the header with name, date, subject, attachement, etc. and now I have one that looks like the attached .

The other three machines I have Thunderbird on displays the message pane like I've always had, so don't understand how it could be different.

As with all my machines, I run Debian 12 bookworm

On this laptop there are no extensions in Thunderbird

Every time I restart Thunderbird it looses my tab settings, I use many open tabs one for each email accounts inbox and then a few more, after a restart, I am force to close all except the first and the calendar and chats which are fine, and then manually open them all again, this needs fixing

Hi

In Thunderbird version 128, the table view displays the subject line with different font colors based on tags, as shown in the example below.

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-07-30-07-16-08-b0bfa9.png

I’ve seen at Thunderbird's release notes that Thunderbird supports displaying different font colors based on tags in the card view, as shown in the example below.

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-07-30-07-28-44-d4881a.png

However, in my card view, the subject is displayed in white font, and only the tag label is highlighted, as shown in the example below.

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-07-30-07-20-48-f841b4.png

I would like to know if the card view in 128.0.1esr (64-bit) on Windows 11 has the capability to display the subject line with different font colors based on tags. If it does, could you please advise on how to configure it?

Hi, Where are imap message filters stored under Thunderbird Nebula? On an exact transfer from Win10 Supernova to Win 11 Nebula, on separate laptops, my new imap message filter list is completely blank. Only my Local Folder filters appear - which do not work on live emails.

I can create new imap filters but I cannot find them in any msgFilterRules.dat file on the new Win11 system.

Any help you can give would be greatly appreciated.

Using Thunderbird 115.13.0 Not able to send emails. Can receive. I am in Canada. Get incoming email from Mail System (NOT MY ISP)

Login from Country: US United States
Please use this url to enable SMTP sending for the new ip address

If you were not sending from this address then change your password IMMEDIATELY as it is known to a hacker g_safe_smtp: Login attempt from unknown address (23.227.149.3) user=wsilvera@uniserve.com. Open this link in your browser to enable logins: http://mx0.uniserve.com/vfy?f=87c21422

My ISP says this is a Thunderbird issue, and they cannot help. Warren

Using Thunderbird 128.0.1esr

Been a few years since I've used Thunderbird for email but am fed up with MS Outlook. Even with Layout set to "Classic View" and Density set to "Compact" my Inbox Message List shows the SUBJECT of the emails and the "first line" within the message. How can I configure my Thunderbird to ONLY show 1 line of information, JUST the subject, etc.

I could find no such option in...options.

I'm helping my 80 year old father with quite a mess with his email.

He's been using Outlook for about 40 years, and back in 2021, his email service provider, Telus here in Canada, switched their email service over to Google Gmail, and long story short, the switchover from Telus' in-house email service to a Telus-branded Google email service ended up causing a real mess with my Dad's email, due to his main laptop's Outlook desktop application getting switched from IMAP to POP, whereas his Microsoft Surface remained Outlook IMAP, for the past 3.5 years, so they got totally out of sync from each other in some very complicated ways for which there seems no simple fix.

I offer that background just to perhaps explain what I'm about to ask.

In Thunderbird, if there is:

1) a Folder named "Alpha" with a bunch of Sub-Folders

2) a Folder named "Alpha New" with a bunch of Sub-Folders, many of which have the same names of the Sub-Folders within "Alpha" but many of the Sub-Folders having totally different names

and you want to amalgamate the Sub-Folders in the Folder "Alpha" with the Sub-Folders in the Folder "Alpha New,"

and for example you have:

1) a Sub-Folder named "Beta" within the Folder "Alpha"

2) a Sub-Folder named "Beta" within the Folder "Alpha New"

so you to drag "Beta" Sub-Folder from the Folder "Alpha" to the Folder "Alpha New,"

then what will happen?

I ask because in Gmail, it will present a dialogue saying you cannot do that because there is already a Label named "Beta" nested within the Label "Alpha New."

Will Thunderbird give a similar warning, or will it ask if you want to merge the two folders or something?

I just added an email address which is set up using IMAP. I have another email address which is set up as IMAP; the rest are POP3. For some reason, the inbox of this IMAP account is showing up in the unified inbox and not in the same area as another IMAP email address. Can someone help me to move this IMAP inbox away from the unified inbox?

Hi, I just bought a new computer and downloaded Thunderbird. All was going well until I moved my mouse over where the shortcut button for "Write New Email Message" was (or however it was worded). Somehow, I had to have clicked on the button while moving the mouse. Now, the button is gone and I can not figure out how to restore it. Yes, I know there are other methods of getting to a new message window to transpose. But I would really like to restore the button. Thank you for your help!

The add-ons for removing duplicate emails in Thunderbird do not work for the latest version of Thunderbird, 128.0

Anyone know how I might search all my emails for duplicates and decide which ones to delete?

Every-time I open up Thunderbird E-mail, I get a pop-up box that says: log-in to account failed (see attached picture) A little information about my situation; I have used Thunderbird E-mail Program for years with my Hotmail Account, without any issues! I have also used "AVG Virus Protection" and I have Windows 10 Pro. My problem is every-time I open up Thunderbird E-mail, I get a pop-up box that says: log-in to account failed (see attached picture) This problem started long before I installed your latest "Thunderbird Version 128.0.1esr (64-bit)" to try and solve this problem, it doesn't matter what I click on, on that pop-up, it keeps reappearing and I can't get my e-mails! However.......I can log into my Hotmail account using "Firefox Browser" and I can get my e-mails, but I don't like their ads, where as with Thunderbird there are no ads! :-) How do I get your program to work again? I assume something changed, to make it not work, but I don't now what that would have been, do you? I have switched the Password settings to something I read here, in your help section, it did not work. (See picture of my server settings). NiceSeeingYou aka Keith

Reading: https://blog.thunderbird.net/2024/04/adventures-in-rust-bringing-exchange-support-to-thunderbird/

And watching this video: https://www.youtube.com/watch?v=7jNV1J2pdPc

I believe there should be native support for exchange?

So a) is this true? b) How to you enable native support for exchange?

Thanks for any help.

After uninstalling and reinstalling Thunderbird, two sound files now play sequentially whenever a message arrives. Formerly, only one sound file played. I can't find the setting to fix this.

I have a new Windows 11 computer running TB 115.13.0 (64-bit). Although in Settings / Files & Attachments, Word Documents are associated with Word, when I try to open one in an email, I either get nothing at all or a message saying it has no associated program. My workaround is to download to my desktop and open them there. Can you help?

I followed all of the appropriate steps including downloading the add-on to try and upload my .mbox google takeout folder. However, when I go to upload it, my computer won't let me select the folder. What should I do?

The old email account is from when I was in grad school and I no longer have access to this email. I'm really hoping to open it to pull out some important info.

As described in [question] I am unable to install addons in Thunderbird: when attempting to install an addon, either via the in-app browser or via a file, a pop-up window appears for which "Add" and "Cancel" buttons do nothing (there is no way to move or remove the window without killing the process).

I am opening this question as this problem still persists over a year and many versions later.

Thunderbird V. 115.11.1-1 on 6.9.3-arch1-1 with Sway WM

My Thunderbird profile is on a separate drive.

I had to reformat my computer. No problem with managing profile and all emails and folders, etc are ok. However, my calendar is blank!

Is the calendar not stored in your profile? Have I really lost all my dates and appointments?