• Konponduta

Profile Back up number of files increased after Cox-Yahoo conversion

I back up my TB profile every few months. I just went thru the Cox-Yahoo email conversion and I am getting emails. When I did my back up, I noticed in the properties it… (read more)

I back up my TB profile every few months. I just went thru the Cox-Yahoo email conversion and I am getting emails. When I did my back up, I noticed in the properties it had one more folder and the files went from 1311 to 2585 files. Is something wrong? Do I need to compare and research what is causing this or just move on!

Asked by OldBob2 Duela 2 aste

Answered by OldBob2 Duela 2 egun

thunderbirds does not recognise my new virgin media password, I have tried creating a new profile.

When I first installed thunderbird a couple of months ago I set it up for my vigin media and my google email addresses and it all worked fine. Then about a month ago it … (read more)

When I first installed thunderbird a couple of months ago I set it up for my vigin media and my google email addresses and it all worked fine. Then about a month ago it refused to send e-mails from my virgin media email address ( I can receive but not send). Virgin media said it was a password issue I had to use a third party e-mail address to log into my account and change the password. It has taken VM 3-4 weeks to create the new password for me.

However Thuderbirds does to recognies the new password. I removed the VM email address for Thunderbird and tried to reinstall it but I can't as it says the pass word is wrong. The new password works in outlook and in the google e-mail browser on my phone and tablet but not in thunderbird, so nothing wrong with the password.

I have read a blog from someone with a similar issue (except he could not receive emails from his VM address). He was recommended to create a new profile. I have done that and it still does not work.

 Any ideas anyone?

Asked by Innes Griggs Duela 2 egun

Last reply by david Duela 2 egun

I have not been receiving or sending e-mails since 6/15/24. Please help

Something happened to my Thunderbird account on 6/15/24. I am not able to send or receive e-mails. I have attached 3 screen shots. One is showing at the bottom right of… (read more)

Something happened to my Thunderbird account on 6/15/24. I am not able to send or receive e-mails. I have attached 3 screen shots. One is showing at the bottom right of the screen that it times out and does not bring in any messages. Another shot shows settings for incoming and the other shot is showing settings for outgoing messages. Please help! I have tried to upload images of the screen shots taken and I get this error message. "Error uploading image

Invalid or no image received."

Asked by rhowarth Duela 2 egun

Last reply by david Duela 2 egun

why does my hotmail in thunderbird sometimes get my emails and other times it says authentication failed?

why does my hotmail in thunderbird sometimes get my emails and other times it says "Sending of password for user *********@hotmail.com did not succeed. Mail server pop-ma… (read more)

why does my hotmail in thunderbird sometimes get my emails and other times it says "Sending of password for user *********@hotmail.com did not succeed. Mail server pop-mail.outlook.com responded: Authentication failure: unknown user name or bad password"? Then it starts getting them again. It's totally random. Every once in a while it does it with my .live email too. Yet other .live and .hotmail addresses never have a problem? TIA

Asked by toysmost Duela 3 egun

Last reply by sfhowes Duela 2 egun

Hide ALL calendars AT ONCE

I am using Thunderbird version 115.12.2 on Windows 10 and have set up about 36 different calendars. To tidy up a bit, I would like to hide all calendars AT ONCE and in … (read more)

I am using Thunderbird version 115.12.2 on Windows 10 and have set up about 36 different calendars. To tidy up a bit, I would like to hide all calendars AT ONCE and in the next step show each (separate) calendar INDIVIDUALLY. ONLY: HOW do I hide all calendars at once? Possibly accessible via extensions / add-ons? Which extensions would be recommended? Thanks for all your help.

Asked by Jomedak Duela 2 egun

Last reply by Googlethunderbird Duela 2 egun

  • Konponduta

Thunderbird and gmail

I recently changed my google account/ gmail password. Since then I cannot send gmail via thunderbird. (I can send others hotmail etc) I can receive mail. I can send gmail… (read more)

I recently changed my google account/ gmail password. Since then I cannot send gmail via thunderbird. (I can send others hotmail etc) I can receive mail. I can send gmail via the gmail web browser. Sent gmail mail then shows in thunderbird.

I get the following message when sending email in thunderbird: Login to server smtp.googlemail.com with username sjagutpal@gmail.com failed. Enter new password I enter my new password. Fails again.

Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.googlemail.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'

note: IMAP server settings is OAuth2.

please help ?

Many Thanks...

Sanjay sjagutpal@gmail.com

Asked by Sanjay Jagutpal Duela 2 egun

Answered by Matt Duela 2 egun

OAuth2 - Passwords not reliably saved.

Having followed the instructions at https://support.microsoft.com/en-gb/office/modern-authentication-methods-now-needed-to-continue-syncing-outlook-email-in-non-microsoft… (read more)

Having followed the instructions at https://support.microsoft.com/en-gb/office/modern-authentication-methods-now-needed-to-continue-syncing-outlook-email-in-non-microsoft-email-apps-c5d65390-9676-4763-b41f-d7986499a90d to update the security settings on my outlook/hotmail email accounts Thunderbird no longer reliably saves/enters the passwords. The password is saved in settings as that is where I copy it from to enter manually but why is Thunderbird not doing the entry as previously. It is not every log in and not always the same account, but regularly one or the other will come up with "enter your credentials" Also occasionally the credentials screen will flash on screen and then disappear, not necessarily for the account I am using at the time but one of the others. Any help appreciated Thanks Paul

Asked by Paul Moles Duela 5 egun

Last reply by Paul Moles Duela 2 egun

OAuth2 correctly configured (MS advice) but not working

I hope someone can help, I've changed all the settings in Thunderbird for my whole family's emails (hotmail.co.uk, hotmail.com, live.co.uk) from Normal Password to OAuth2… (read more)

I hope someone can help, I've changed all the settings in Thunderbird for my whole family's emails (hotmail.co.uk, hotmail.com, live.co.uk) from Normal Password to OAuth2. All incoming and outgoing servers are exactly the same as Microsoft advised. None of my accounts work, neither for sending or receiving.

I removed one account and tried to re-add it (that was the advice given if the first method didn't work) but when it tries to check the password, it takes forever. I've tried to manually configure it but it wouldn't download any folders or emails. I removed it and tried to re-add it but have been unable to do even that.

My default account hasn't been able to send more than 25% of emails for a few weeks. I'm up to date with all updates and I've restarted Thunderbird and my laptop countless times.

Can anyone point me in the right direction please?

Asked by Bea Duela 5 egun

Last reply by Bea Duela 2 egun

"Saved Passwords" - Thunderbird

Issue began Monday 7/1 where Thunderbird would not receive new email from AOL. At times it would tell me to enter the password. But the p/w I entered was not correct so t… (read more)

Issue began Monday 7/1 where Thunderbird would not receive new email from AOL. At times it would tell me to enter the password. But the p/w I entered was not correct so that made situation worse. Found "Saved Passwords" in Help->Settings where I was able to retrieve the -correct- p/w for one of the email addresses being actively used in Thunderbird and problem solved. When I went to find the correct p/w for the other email address, the account in "Saved Logins" was not there?? Was odd that the list did display email accounts I haven't used in years, but not the 2nd one that I use daily! I tried changing the p/w at AOL Mail, but that didn't work for either of my two accounts. Bottom line, why isn't lf82me@verizon.net showing up in the "Saved Passwords" in Settings?

Asked by lf82me Duela 5 egun

Last reply by Matt Duela 2 egun

Thunderbird, cannot download messages, but can send messages OK

Hello! Thunderbird has stopped downloading messages from my Yahoo+ account. I can send messages from it OK. When I try to get it to download, it says: Checking Inbox for… (read more)

Hello! Thunderbird has stopped downloading messages from my Yahoo+ account. I can send messages from it OK. When I try to get it to download, it says: Checking Inbox for new messages... and waits at this point. Then I get: Host Contacted, sending login information... Then it waits for a long time. Eventually, it indicates "No messages to download", and then goes back to "checking inbox for new messages". If I click "Get Messages", a pop-up comes up with: "Error with account... and below: The account fischer94563@yahoo.com is being processed. Please wait until processing is complete to get messages." I've deleted the APP and downloaded and installed a new copy. No changes. Deleted and reentered my password with Yahoo. I'm at a loss to understand why this is happening, but it was working fine until recently. Any thoughts? Thanks. Kevin

Asked by kevinfischer Duela 5 egun

Last reply by Matt Duela 2 egun

Microsoft Outlook has locked me out about every 30 days since December last.

Since December last about every 30 days or so Outlook locks my account. This only happens when I "hit" send on an outgoing message from Thunderbird. A friend has sugges… (read more)

Since December last about every 30 days or so Outlook locks my account. This only happens when I "hit" send on an outgoing message from Thunderbird. A friend has suggested that Outlook sees my outgoing e-mails as spam and when it reaches a critical number Outlook locks my account. Attached is a screenshot of the error message. Has anyone else run into this problem and, if so, is there a solution? Thanks, Ken.

Asked by kenneth.fone Duela 5 egun

Last reply by Matt Duela 2 egun

Valid emails going to Trash even when marked 'As not junk'.

I'm using Thunderbird 115.10.1 and Windows 11 Pro. Thunderbird has suddenly started sending my partner's emails to Trash. We've been emailing fine for years before this. … (read more)

I'm using Thunderbird 115.10.1 and Windows 11 Pro. Thunderbird has suddenly started sending my partner's emails to Trash. We've been emailing fine for years before this. She has not changed anything in her emailing. I've closed and re-opened Thunderbird. Her emails are not marked as Spam and I have marked some of them as 'not junk'. Anyone got any ideas? I can't seem to find reference to other people having this problem.

Asked by andy191 Duela 5 egun

Last reply by Matt Duela 2 egun

  • Konponduta

How do I include a newly made email account so that it will appear in unified folders.

How do I include a newly made email account so that it will appear in unified folders? I thought that when the new email was added to Thunderbird it would automatically s… (read more)

How do I include a newly made email account so that it will appear in unified folders? I thought that when the new email was added to Thunderbird it would automatically show in Unified Folders but it does not.

Asked by AAASaint Superb Duela 2 egun

Answered by david Duela 2 egun

I changed the email server in settings and all my stored emails are gone! How do I get them back?

I changed the email server in settings and all my stored emails are gone! Win10, Tbird 115.10.1. How do I get them back? Only one Email acct of three are stored on the se… (read more)

I changed the email server in settings and all my stored emails are gone! Win10, Tbird 115.10.1. How do I get them back? Only one Email acct of three are stored on the server and those get downloaded to a different computer and then removed from the server.

Background: I was wondering why I didn't get any new emails for a few days and apparently GoDaddy migrated servers without telling me. So the settings there were screwed up as a result of a "~" instead of a "-" in the server name which the tech support guy changed. I was eventually able to access emails at my GD acct using their webmail.

But the server name changed so new emails weren't downloading to my computer. I went into Tbird settings and changed the SMTP servers to the new server address and now I don't have ANY of the old emails which I neglected to backup. ALL I did was to change the server address.

Is there a way to change/view/merge the T-bird user folders so I can access the old emails, folder and directory? Thanks, Bob

Asked by bobsteroid Duela 2 egun

Last reply by david Duela 2 egun

No "blue dot" in mini-calendar for some events

Most of my calendar entries (events) generate a corresponding "blue dot" on the mini-calendar for the dates of those events. However, some events do not generate that blu… (read more)

Most of my calendar entries (events) generate a corresponding "blue dot" on the mini-calendar for the dates of those events. However, some events do not generate that blue dot for its respective date(s). In my case, I have an event that spans multiple days (NOT an "All day Event"--it's from 3:00 p.m. on 11 July through 4:00 p.m. on 13 July), but there is no blue dot on those days on the mini-calendar. (See image attached.) Other events set up the same way do have the blue dots. Is there something about how events are set up that might not generate the blue dot?

Asked by Lacoy Loescher Duela 2 egun

My send email button has dissapeared

My send email button has dissapeared . I am unable to send any emails. Geek Squad has spent several hours trying to get my email send button back. They say there is a gli… (read more)

My send email button has dissapeared . I am unable to send any emails. Geek Squad has spent several hours trying to get my email send button back. They say there is a glitch in Thunderbird. Please fix it. My phone number is [edited phone# from public support forum]

Asked by gypsy234 Duela 2 egun

Last reply by david Duela 2 egun

kanban board

Hi I am dying to convert my thunderbird email into a kanban board in thunderbird and then access the emails there as I need to work with them. This will allow to automati… (read more)

Hi I am dying to convert my thunderbird email into a kanban board in thunderbird and then access the emails there as I need to work with them. This will allow to automatically see which emails are still to be done etc but in a very visual way instead of just scrolling through my email tags.

Does this exist and if so please how do I find it?

if it does not exist could the developers please kindly consider adding it into future thunderbirds?

Asked by Natascha Wolf Duela 4 egun

Last reply by Matt Duela 2 egun

  • Konponduta

selecting messages on message pane

to select two or more messages on the message pane, one method is to hold down the CTRL key and left click on the messages you want to select. This has stopped working on… (read more)

to select two or more messages on the message pane, one method is to hold down the CTRL key and left click on the messages you want to select. This has stopped working on my Thunderbird. When I select a message and then go on to select the next message, the first message I selected is deselected. So I can only select one message for an operation, e.g. "move", "delete", rather than a group of messages.

Asked by sherm9227 Duela 3 egun

Answered by Matt Duela 2 egun