Thunderbird Community Forum

Why won't Thunderbird send emails when connected to NordVPN? I have spoken to Spectrum and NordVPN and both of them have suggested that Thunderbird is the issue. I have confirmed that my SMTP settings are correct. I can send and receive from the Web client's site. I have turned off NordVPN and the sending process works as expected. However when I turn NordVPN back on, my outgoing emails are blocked.

Changed Gmail.com password and now Thunderbird will not login even with the new verified password. I have tried all recommendations on the internet and nothing works.

Is there a way to stop initial pop ups when opening FireFox? They slow productivity! I don't need to be reminded that I have new emails when I am already in Thunderbird.

Can't get out of offline mode. It happen once previous but an icon was available and got back on. Now going to settings and nothing works. Surprisingly found nothing with Google nor Mozilla support. No email; big problem.

The offline option does not give off or on but option that I don't understand.

The file at the top shows offline and there doesn't seem a way to change (no check mark).

The moderator, 10 years ago, said uncheck on life or two blue line. No such think.

Computer is connected to internet. Shut down MAC and restarted. Still OFFLINE. I must be online but cannot download my messages.

Please help

Hi, I just reopened Thunderbird after my computer was shut down automatically after a Dell firmware update. I had 15 email tabs open before this -- things I wanted to go back to or that reminded me to do something. They are now empty! I have gone into Troubleshoot mode a couple of times and restarted Thunderbird. I've also checked the "remove addons (or something like that)" check box. No luck. Can someone out there help? I'm going to try restarting my computer now. Thanks!

I know this problem has been discussed extensively, but I can't fix it even after reading the previous posts.

I have an institutional email address that uses outlook.office365 server and mandatory two factor autentication. I had my Thunderbird setup with this, which suddenly stopped working one day on my office PC. I updated Thunderbird to the newest version, but the issue pertains. Currently I'm running Thunderbird 115.12.2. on a Windows 10 machine.

When I try to fetch my emails from this server, a popup window appears that asks for my institutional login credentials. When I enter them, a second window appears, asking for the two factor autentication. However, this window seems to be corrupt, as it does not contain any information, and and it's impossible to type in verification code, as there's no input area at all (see the first picture - note that I'm using a localized version of Thunderbird).

When I click on Privacy and cookies in the right bottom corner, then two lines appear (although without any labels), where I can type in my verification code (I guess that it is the second line, because it shows dots in place of the typed characters, as for passwords). A screenshot of this window can be seen in the second picture.

However, after typing the correct code and clicking on the grey button, the first window reappears, this time with my email address that keeps flashing forever and nothing happens. It does not even matter if I type in the right verification number or just anything, it produces the same behaviour. As a result, I can't log in to my mailbox, which is operational, because I can log in there through the web interface of outlook, and also from my laptop using Thunderbird 78.14.0. I also made sure that the server name and authentication methods are correct (outlook.office365.com, port 993, SSL/TLS, OAuth2).

Do you have any suggestion how to solve this issue?

Many thanks.

I have used Thunderbird for many years. I had a problem viewing a jpg file that I couldn't resolve and decided to uninstall Thunderbid to install it again. Mail is working smoothly but I can't access my multi-year Calendar. I've tried several alternatives with no solution and I really need help please. I'm in Portugal and I'm Portuguese. My English is Google Translate's English. Thank you.

Updated Thunderbird to 117.12.2 on the 25 June 2024. Since then I am not receiving emails on my computer. I have actually sent some emails but they don't save into the sent folder and I have had a "Add security exception" warning occured when sending.

So problem is not getting new emails since the latest update was loaded. Thanks Neil

Using TBird 15.10.1 64-bit on my Windows 10 desktop system, I find under Tools | Address Book a down arrow to the left of Personal Address Book; clicking on it displays all my created address lists, which are available when I compose a message to send.

Using 15.10.1 64-bit on my Windows 11 laptop, the down arrow does not appear and I have no access to those lists.

Am using IMAP on both systems. Tried importing lists as a CSV file; no effect. How can I get access to my address lists on both PCs?

All morning I had been receiving and sending emails without issue. Then at approx 12:41 PM EST Thunderbird stopped working. I can send and receive emails through AOL to AOL but they do not show up in Thunderbird. I did not have any other computer issues and did not change any settings. Verizon told me it was an AOL issue, but I was able to successfully send and receive messages with AOL. AOL tried to fix it but ultimately said it was a Thunderbird issue. In the last 6 or 7 weeks I have had issues with Thunderbird. What is going on? Very Very Frustrating!!!