Thunderbird Community Forum

Hello I have a ntlworld.com email as my main email, I recently added a second email address on gmail.com When I try to send an email on ntlworld I am unable, yet I can send emails on gmail. Before I added the gmail.com I had no problems sending emails on ntlworld.com I am able to recieve emails on both ntlworld and gmail.

sorry for the trouble but I am an anologue in a digital world.

Regards Pau Geary

I have been using thunderbird without any problems for many years, but recently it stopped downloading emails from my two (IMAP) accounts (different domains, but both using the same host server). And sending emails fails as well with the following message: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) send.one.com timed out. Try again."

I can still access my emails through the web but since my entire office procedure is designed around Thunderbird, I'm keen to get this sorted.

One.com - my hosting service - say that there is nothing at their end causing the problem. So I guess its some setting in thunderbird somehow stopping communications with both the incoming server and the outgoing one. I have gone through the obvious steps - checked numerous times the server settings (including changing these to alternatives suggested by One.com tech support) - they are all as they should be. Also I stopped my antivirus for a few minutes, just in case it was that.

All of this happened without any obvious update or change to the Thunderbird version, or any action of mine that could possibly have changed any of the settings.

Any ideas? And if no positive suggestions, does Thunderbird have logs which might give me more information as to why the contact be me and the servers are failing?

I have a new computer and download Thunderbird. I make a donation and the next screen ‘Just one more step’ Finish. installing and start enjoying Thunderbird. But nothing happens and there are no more icons to click on. Any help?

Hi!

I'm just trying to make the OAuth2 changes according to article https://support.mozilla.org/de/kb/microsoft-oauth-authentifizierung-thunderbird-2024. But for the outgoing SMTP server there's no option "OAuth2" offered. Thunderbird 115.13.0 (32-bit) on Windows 10

Kind regards, Willy

How to set message background color besides white? I'm having issue with the white background visually. I'm a Vet and legally blind in my right eye. Solid white backgrounds gives me very bad headaches. So, I would like to change this. Please see the attached image. The white area is what I'm talking about. system: windows 11 23h2 dark theme enabled. thunderbird 128

Thanks in advances, -Scot

Is thunderbird down?? I cannot seem to get or send e-mails. This has been going on since morning.. Since I cannot get an e-mail could you respond by text to my cel phone? [edited phone# from public community forum].

Hi! Our email server recently migrated from Media Temple to Microsoft and, like many people, we are able to receive messages but not send them. I have gone through the process and updated both the SMTP and IMAP settings to no avail.

One support article says, "Per Microsoft documentation, administrators should visit https://login.microsoftonline.com/{tenant-id}/adminconsent?client_id=9e5f94bc-e8a4-4e73-b8be-63364c29d753 and grant the following permissions in order to authorize Mozilla Thunderbird: IMAP.AccessAsUser.All, POP.AccessAsUser.Al, SMTP.Send and offline_access."

I have followed those instructions and am still unable to send emails from our accounts. The only account able to both send and receive is our admin account. Does anyone know if there are additional settings that we need to configure in Thunderbird or does this need to be done in Microsoft Entra admin center?

Hi Thanks for providing this service. i have set up TB on new computer. i have followed the guide to transfer profile and local folder to new computer. I was expecting all the mailbox folders that I have saved emails etc. would have been transferred during that process. Please help with a step by step process to transfer these folders. Thank you john

Tried installing v115 latest on Ubuntu. Hangs when I try to set up email acc and it tries to log into the Gmail server. "Danger ahead" displayed on page with no option to force it to proceed.

Thus please dispense with any solutions for this and just inform how I can install v91.1.2 using apt-get

I see you list the versions but I see no where on how to specify which version to install.

Can not set up Gmail account in Thunderbird. Would like to sent email using the gmail account with Thunderbird. Always get error as listed below ....

Error message: Google 400. That's an error The server cannot process the request because it is malformed,

I am new to Thunderbird and I store my Gmail’s in different storage folders which show up in my Thunderbird menu. How do I move individual emails to different designated storage folders. I do not want to use dragon drop because I might want to do a number of them so how do I simply move an individual email into a storage folder

How can I change the subject prefix (Re:, Fwd:, etc.) ? I would prefer "RE:" to "Re:" for my outgoing mails. "mailnews.localizedRe" handles recognition of incoming subject prefixes, but I found no pref for my outgoing mails. Thank you!

I downloaded Thunderbird 120 and installed. All I get is error message saying windows is searching for thunderbird.exe and nothing else. Old version has disappeared and I can not uninstall - get same searching for uninstall.exe. I have tried re-downloading it and re-installing it 4 or 5 times, still nothing. help please.