Firefox for Android Community Forum

I updated the app to version 128.0 through Mozilla's public CDN, and it prompted me to sign in again. When I did, I saw that all my open tabs were apparently gone. However, I later found that, by checking cross-device sync, some of the tabs I had open were available to sync from the session I had open on my browser before, so it apparently thinks that my phone is a different device after this update, and my old session is now inaccessible. I would like to be able to either a) restore my old session, or b) open all my old tabs, including the ones that don't show in cross-device sync, on this new session, and delete the old one.

Firefox on my samsung galaxy A15 is not syncing my macbook pro Firefox bookmarks. Tried a few troubleshooting tips and still nothing. Instruction keep saying to pair from within sync settings but i dont know what that means. My camera is the only way im able to scan qr codes.

I setup sync, the device paired. It said it was syncing and when finished the bookmarks folder looked totally different on my kindle fire. I can not find any of the recently added bookmarks on the kindle. The History and Open Tabs are still the same, I didn't have those selected for sync. I checked and one password that I knew was previously incorrect on the kindle got updated to the correct one from the desktop. But I am worried about any possible passwords that were only on the kindle or were correct on the kindle and incorrect on the desktop, based on the bookmarks I suspect those were lost also. I was worried about this and had tried to find the profile data on the kindle but no file manager helped, I couldn't find it anywhere. And there doesn't seem to be a way to access profile manager on android. I also poked around with adb with no success. I was hoping to make a backup before using sync but I gave up and did sync anyway. Is there anyway to recover this data?

Hello Support! I am trying to recover my old and new bookmarks after I uninstallled tha App n then reinstall I can't find my tabs, or my old and new bookmarks! Please advise URGENT-Priority

I've seen too many threads about this issue. This has been around for four years straight. No one ever managed to solve this problem and developers didn't care either. I've tried everything I've found so far: 1. Force sync on Android after sync on Desktop; 2. Disconnect and reconnect everything; 3. Uninstall and install again Firefox on both devices; 4. Clear data on both devices; 5. Login in different ways (e-mail, qr code, etc.); 6. Turn off one device, sync and turn on later; 7. Disconnect all other devices that isn't related with this problem; 8. Activate and deactivate 2 Factor login; Anyways, this sync feature doesn't seem to work at all. Almost all threads ended up abandoned, just like the app itself. Do anyone ever found a reliable solution for this?

Hi there, Hope you are all well. I'd like to get my old saved Passwords from my other ruined device Firefox account, Which I can't access now. Help is appreciated 😃. Regards Dr. Yasser Eltouny

I'm trying to sync my bookmarks from my old (samsung S9+, firefox version 126.0.1) to my laptop & new phone (samsung S21+). On the old phone all the articles (specifically https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android#mobile::m126) say hit the 3 dots from the firefox search screen, tap "Sync and save your data". Well, I don't see that option.

On the laptop I see the 2D bar code, just can't scan it on the phone.

Any clues?

I'm trying to synch from Laptop Windows to phone android. On screen instructions. Synchronise Firefox on your phone. Open FF on your mobile. Go to menu (3 dots) tap Synchronize and save data. There is nothing on the drop down menu that says this on my phone. I'm logged in on Laptop and Phone to Firefox.

So I got a new phone and I'm trying to sync it with the old Android but it's like it literally has nothing but the login name. I still have to go login all these websites and it won't boot all my tabs from the old phone I don't even want to try to buy anything find out that I have to do all the credit card stuff again. I do not have a desktop right now

So I got a new phone and I'm trying to sync it with the old Android but it's like it literally has nothing but the login name. I still have to go login all these websites and it won't boot all my tabs from the old phone I don't even want to try to buy anything find out that I have to do all the credit card stuff again. I do not have a desktop right now

I started with Firefox on android, when i finally got a pc i decided to sync my data. This resulted in the loss of all but 1 of my passwords and Ive spent 5+hours trying to get them back. And i idk if i can. But with the help of this extension (https://addons.mozilla.org/en-US/firefox/addon/about-sync/?utm_source=addons.mozilla.org&utm_medium=referral&utm_content=search) about-sync i can see the logs of them being deleted(where pics are from). Why cant i just revert this or have instances to revert back to?

I have an old Lenovo tablet running Firefox 68.11 in Android Kitkat (4.4)

This device has never synced before, and as you know Mozilla, for reasons known only to themselves, never made a simple bookmark export in the Android app.

My attempts to set up a sync has also failed, access to https://accounts.firefox.com is apparently inaccessible, the page never loads, except for the logo you can see below.

Am I just out of luck?

Up until the last few days I had bookmarks, shortcuts etc saved on my phone and Firefox browser. Today I went to click on a shortcut that I regularly use, only to find it had been completely deleted from my phone! How did Firefox get access to my phone to remove these and to completely clear my history, bookmarks, shortcuts etc??? I never gave permission to access or to delete anything from my phone or browser!

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to settings and click "Sync and save data," then click "Ready to scan" and scan the QR code provided from my desktop account. The issue I am running into is that the "Sync and save data" option does not exist on my Firefox Android app. If I click on my profile on the phone, I can click "Sync" but it doesn't do anything. It does not work if I try to scan the QR code through the phone camera instead. I am at a loss for how to sync my Mozilla account on these two devices. My Firefox app is up to date. If anyone can help me I would appreciate it.