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  • Archived

PayPal API Broken on iPadOS

‘Pay with PayPal’ functionality on websites is broken for me and has been across updates of both Firefox and iPadOS for as long as I can remember at this point. I’m using… (read more)

‘Pay with PayPal’ functionality on websites is broken for me and has been across updates of both Firefox and iPadOS for as long as I can remember at this point. I’m using an iPadPro running iOS 16.7.2 with Firefox for iOS version 120.4 (36613). When I’m checking out at e-commerce sites (e.g., J Crew), and I click on the PayPal button when selecting a form of payment, a new tab opens, but it’s literally blank — nothing even tries to connect or load. This happens across e-commerce sites. It doesn’t happen with Firefox on my PC/Windows laptop or on my iPad with other browsers (Chrome, Safari). I have tried everything that I can uninstall/reinstall, deactivate, or toggle, and nothing seems to fix this. I have cross-site tracking disabled in iOS. Some people have suggested that websites are not fully supporting Firefox any longer or that there is a problem with Firefox and Apple’s proprietary rendering engine. I’m really at the end of my wits about this. After having used Firefox faithfully since Netscape disappeared, I’m honestly on the verge of giving up. Please help.

Asked by Annemarie Bridy Duela 7 hilabete

Last reply by SUMOsJR Duela 7 hilabete

  • Archived

Searching with Spotlight doesn’t respect default search engine

Hello! I’m trying out the whole AI search engine thingy with You.com but i wanna use firefox rather than the IOS app that they provide. I’ve already set You as the defaul… (read more)

Hello! I’m trying out the whole AI search engine thingy with You.com but i wanna use firefox rather than the IOS app that they provide. I’ve already set You as the default search engine and that all works when I’m searching from within Firefox. But when using the IOS Spotlight search thingy, e.g the search thing that IOS app then pressing the firefox icon with my search, it simply searches with google instead of You.com.

Is there a fix for this?

Asked by G_us Duela 7 hilabete

Last reply by G_us Duela 7 hilabete

  • Archived

Extremely slow since last update

Firefox has become basically unusable since the iOS 17.1.2 update. Everything is extremely slow — opening a tab, selecting the address bar, waiting for keyboard to load, … (read more)

Firefox has become basically unusable since the iOS 17.1.2 update. Everything is extremely slow — opening a tab, selecting the address bar, waiting for keyboard to load, typing, loading results etc. Only after the wait at each step to load a web page does it become navigable as long as I stay there and don’t leave to return later. I’m on latest version in app store. Been a Firefox user since my first smartphone and beyond that on a PC. I prefer Firefox, but I downloaded the DuckDuckGo browser just to have something responsive for basic web searches. Please help.

Asked by rob.ocalla Duela 7 hilabete

Last reply by Paul Duela 7 hilabete

  • Archived

Add to Home Screen option doesn't appear

Hello. I have firefox for Ipad. IOS 17.2. The issue I am having is that I would like to save a website shortcut to my home screen like I normally do with Safari. When u… (read more)

Hello. I have firefox for Ipad. IOS 17.2. The issue I am having is that I would like to save a website shortcut to my home screen like I normally do with Safari. When using Firefox, once I'm on the site I want to "Add to Home Screen," I go to the share menu and this option doesn't appear. Other options such as print..etc do, but not ADD TO HOME SCREEN.

Any help in resolving this issue would be greatly appreciated.

Thanks.

Asked by ssmaynard29 Duela 7 hilabete

Last reply by Paul Duela 7 hilabete

  • Archived

Firefox STILL reverts to non-private browser despite settings

In response to another of my now archived posts, Mozilla emailed me suggesting I update my version, which I had mentioned that I had done. So, to be clear to Firefox/Mozi… (read more)

In response to another of my now archived posts, Mozilla emailed me suggesting I update my version, which I had mentioned that I had done. So, to be clear to Firefox/Mozilla: my phone is completely up to date (iPhone 14 max pro), my Firefox app is completely up to date, all settings are properly set to default to and stay in private browsing mode.

In spite of this, after closing Firefox for a few hours or more, when opened, it reverts to NON private browser, thereby allowing more data collection…which is exactly what private mode is designed to limit.

I have posted this multiple times, and I think in different areas. I have replied to Firefox/Mozilla's email and forum responses that this continues to be an issue in spite of their commentary that they are “working on it.” This has been happening for over a year and does not happen on other browsers; and in spite of me having already done everything they have suggested to resolve this.

Others appear to have this issue. While I have changed to a competing browser, I still prefer Firefox and check back frequently, but there is no movement and there only seems to be limited lip-service from Firefox/mozilla.

Asked by snorg007 Duela 7 hilabete

Last reply by snorg007 Duela 7 hilabete

  • Archived

Firefox continously crashes

Hi It is impossible to use Firefox on ios 17.2 because it continuously crash. Realle, the issue arise months ago Can you solve the issue or can you send me instructions i… (read more)

Hi It is impossible to use Firefox on ios 17.2 because it continuously crash. Realle, the issue arise months ago Can you solve the issue or can you send me instructions in order to solve the issue? Regards Mario

Asked by mloreti Duela 7 hilabete

Last reply by Paul Duela 7 hilabete

  • Archived

Tabs closing

My tabs keep crashing and every time I reopen Firefox I have to reclick all tabs, public and private. Last week, I had to delete the app because nothing worked. But since… (read more)

My tabs keep crashing and every time I reopen Firefox I have to reclick all tabs, public and private. Last week, I had to delete the app because nothing worked. But since I reinstalled it, I have had to constantly reclick all tabs both public and private at least 5 times a day because it disappears.

Asked by Aaron Veysman Duela 7 hilabete

Last reply by Paul Duela 7 hilabete

  • Archived

Compatibility Challenge: Dog Insurance Website Encountering Troubles on Mozilla Firefox

Greetings Mozilla Community, I hope this message finds you well. I am reaching out to seek assistance with a compatibility issue I have encountered on Mozilla Firefox re… (read more)

Greetings Mozilla Community,

I hope this message finds you well. I am reaching out to seek assistance with a compatibility issue I have encountered on Mozilla Firefox related to my dog insurance website. While the website functions seamlessly on Google Chrome, I have noticed some troubleshoot problems when accessed through Mozilla Firefox.

The issues include troubleshooting while using on Mozilla. I have thoroughly tested and ensured the compatibility on other browsers, and the website is optimized for a smooth user experience.

I would greatly appreciate your expertise and guidance in resolving these compatibility challenges on Mozilla Firefox. If anyone has encountered similar issues or has suggestions on how to address this matter, please share your insights. Your support will be invaluable in ensuring a consistent and reliable experience for users across different browsers.

Thank you in advance for your time and assistance. I look forward to your valuable input.

Best regards,

Asked by DanBolte Duela 7 hilabete

Last reply by Paul Duela 7 hilabete

  • Archived

how to block a website

Hello! A little embarrassing but I used 123movies to watch a movie, and afterwards I keep getting a notification from my anti-virus software that says that 123movies want… (read more)

Hello! A little embarrassing but I used 123movies to watch a movie, and afterwards I keep getting a notification from my anti-virus software that says that 123movies wants to gain access or is active.

I want to block the website i have visited to hopefully solve the problem.

how do I do that through the iOS app on my iphone?

thanks!

Asked by bea.petrussen Duela 7 hilabete

Last reply by Nihal Anantoji Duela 7 hilabete

  • Archived

Logins not syncing from PC Firefox browser to iOS

I can't get saved logins on my web browser to appear in the iOS Firefox app. I have sync enabled at both ends, and have tried signing out and signing back in, removing … (read more)

I can't get saved logins on my web browser to appear in the iOS Firefox app.

I have sync enabled at both ends, and have tried signing out and signing back in, removing and then re-adding the iOS device, and disabling and re-enabling sync, but nothing has worked.

I see this same problem has been logged many times here before but all those threads appear to have been archived without a solution being offered.

Asked by aabthomson Duela 8 hilabete

Last reply by aabthomson Duela 8 hilabete

  • Archived

ios app does not download linked files

Whilst sending a link from my Proton drive to others i have realised Firefox (latest version on ios also latest version) does not manage to do a basic fundamental task, I… (read more)

Whilst sending a link from my Proton drive to others i have realised Firefox (latest version on ios also latest version) does not manage to do a basic fundamental task, I triple checked all the basic settings that could interfere, cleared caches etc etc

It flashes up a warning pop up, i click download, It reaches 100% then opens up a blank window, No file inside any download folder on iphone. It's a 200mb audio file, uncompressed.

I tried with Safari & instantly achieved the download even running a VPN, Firefox is my default browser on desktops & mobile devices for sync etc so this is very inconvenient.

Answers would be appreciated. Thanks in advance

Asked by charliesparra Duela 8 hilabete

Last reply by charliesparra Duela 8 hilabete

  • Archived

iPad Pro downloads

Why is it that no matter what I download i can’t find the file or it’s not saving it anywhere? Even in the downloads on Firefox it says no downloads after downloading. … (read more)

Why is it that no matter what I download i can’t find the file or it’s not saving it anywhere? Even in the downloads on Firefox it says no downloads after downloading.

Asked by hom3gr0wn Duela 10 hilabete

Last reply by Nick T Duela 8 hilabete

  • Archived

Never asks to save passwords. Others have pointed this out and get ignored or given meaningless resposes.

https://support.mozilla.org/en-US/questions/1395581 <------------- Perfect example. Only responder is completely useless, asking pointless, obvious things, not underst… (read more)

https://support.mozilla.org/en-US/questions/1395581 <------------- Perfect example. Only responder is completely useless, asking pointless, obvious things, not understanding clear explanations, and not a single other person even attempting to help.

Your password system for iOS is completely screwed up. As others have noted, it never asks to save a password. Yes, the option is turned on. No, we aren't all in private mode. These questions are silly.

When I went to log in today - because I have to log in, and then verify it's me, every single time I open the browser, because ?????? - I also verified it ALWAYS says the first entry of your PW is wrong. I marked "view password" to ensure I entered it the right way. Entered it exactly the same way the second time. Worked the second time. This is how it goes literally every single time I log in. First time it says the PW is wrong, enter the exact same one a second time, works perfectly, and doesn't bother to ask me to save it, so I have to go through the entire obnoxious process every single solitary time I want to log into absolutely anything.

Then people ask about it, and are either told "-shrug- works fine for me lol," given meaningless responses with requests to log into people's personal websites, or they're completely ignored. The last person asking this question said they were going to just get another browser, and that's about where I'm at. This isn't an isolated incident, either. The number of questions on here that end with the user giving up and the question being archived without answer - sometimes without a single answer even *attempted* - is laughable. Firefox is more trouble than it's worth, and even getting a simple answer about passwords takes months of research and ultimately leads nowhere and nobody has any idea how to resolve the problem.

Oh my god. I wanted to export my bookmarks in preparation for going to another browser, since you clearly don't support this one, and come to find - YOU DON'T HAVE AN OPTION TO EXPORT BOOKMARKS FROM iOS FIREFOX. You may be the hands down worst browser I've ever seen in my entire life. Every single thing is a huge ordeal, usually takes months of research that ends in me giving up, and basic functions like exporting bookmarks you just deliberately don't offer?

Holy crap. I'm not only uninstalling this from my tablet but I'm getting rid of you on my desktops too. Your company is far too incompetent and careless to risk having on any of my devices.

Asked by Newman Duela 8 hilabete

Last reply by Newman Duela 8 hilabete