hi guys
my firefox keeps crashing when i click the attach files in my yahoo email. Its like it doesnt want to open to browse for the attachment or anytime it has to open… (read more)
hi guys
my firefox keeps crashing when i click the attach files in my yahoo email. Its like it doesnt want to open to browse for the attachment or anytime it has to open another browser like file browser. here is the imfo that it gave me after the crash.
AdapterDeviceID: 0x2684
AdapterDriverVersion: 32.0.15.6070
AdapterSubsysID: 51071028
AdapterVendorID: 0x10de
Add-ons: formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,webcompat%40mozilla.org:128.3.0,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0
AvailablePageFile: 17837617152
AvailablePhysicalMemory: 16563834880
AvailableVirtualMemory: 138522206621696
BackgroundTaskMode: 0
BuildID: 20240722223746
CPUMicrocodeVersion: 0x125
ContentSandboxCapable: 1
ContentSandboxLevel: 7
ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true
CrashTime: 1721964988
DOMFissionEnabled: 1
DOMIPCEnabled: 1
EMCheckCompatibility: true
EventLoopNestingLevel: 1
GPUProcessLaunchCount: 1
GPUProcessStatus: Running
GpuSandboxLevel: 1
HeadlessMode: 0
InstallTime: 1721964813
LastStartupWasCrash: 0
LauncherProcessState: 0
ModuleSignatureInfo: {"International Business Machines Corporation":["aspera_loader64.dll","libssodialog.dll","asdrive64.dll"],"Microsoft Corporation":["CONCRT140.dll","msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140_1.dll"],"Microsoft Windows":["linkinfo.dll","wpnapps.dll","twinapi.dll","drprov.dll","p9np.dll","davclnt.dll","ntlanman.dll","atlthunk.dll","duser.dll","dui70.dll","msftedit.dll","uiautomationcore.dll","windowsudk.shellcommon.dll","EhStorShell.dll","oleacc.dll","directmanipulation.dll","TextShaping.dll","Windows.Globalization.dll","Windows.UI.Immersive.dll","Windows.UI.dll","Bcp47Langs.dll","textinputframework.dll","globinputhost.dll","cscapi.dll","wscapi.dll","Windows.Storage.Search.dll","Windows.FileExplorer.Common.dll","dlnashext.dll","sapi.dll","edputil.dll","StructuredQuery.dll","AudioSes.dll","cldapi.dll","GdiPlus.dll","ondemandconnroutehelper.dll","EhStorAPI.dll","nlansp_c.dll","wshbth.dll","mpr.dll","srvcli.dll","iertutil.dll","urlmon.dll","wininet.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","windows.staterepositoryclient.dll","windows.staterepositorycore.dll","winmm.dll","Windows.System.Launcher.dll","OneCoreCommonProxyStub.dll","Windows.ApplicationModel.dll","Windows.StateRepositoryPS.dll","ktmw32.dll","OneCoreUAPCommonProxyStub.dll","twinapi.appcore.dll","Windows.Security.Integrity.dll","MMDevAPI.dll","DevDispItemProvider.dll","mscms.dll","actxprxy.dll","comctl32.dll","dbgcore.dll","version.dll","CoreUIComponents.dll","avrt.dll","directxdatabasehelper.dll","taskschd.dll","xmllite.dll","PortableDeviceApi.dll","propsys.dll","msvcp110_win.dll","policymanager.dll","DWrite.dll","dcomp.dll","CoreMessaging.dll","rasadhlp.dll","npmproxy.dll","apphelp.dll","FWPUCLNT.DLL","wkscli.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","winhttp.dll","netprofm.dll","WindowsCodecs.dll","uxtheme.dll","dxgi.dll","dwmapi.dll","winnsi.dll","DXCore.dll","dbghelp.dll","resourcepolicyclient.dll","WinTypes.dll","windows.storage.dll","slc.dll","IPHLPAPI.DLL","dnsapi.dll","winsta.dll","netutils.dll","umpdc.dll","powrprof.dll","wtsapi32.dll","rsaenh.dll","kernel.appcore.dll","ntmarta.dll","sspicli.dll","mswsock.dll","userenv.dll","cryptbase.dll","cryptsp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","cfgmgr32.dll","sxs.dll","profapi.dll","msvcp_win.dll","crypt32.dll","wintrust.dll","ucrtbase.dll","win32u.dll","bcryptPrimitives.dll","gdi32full.dll","bcrypt.dll","KERNELBASE.dll","shell32.dll","oleaut32.dll","gdi32.dll","ole32.dll","SHCore.dll","combase.dll","imm32.dll","kernel32.dll","ws2_32.dll","coml2.dll","rpcrt4.dll","comdlg32.dll","nsi.dll","advapi32.dll","setupapi.dll","sechost.dll","shlwapi.dll","imagehlp.dll","msctf.dll","clbcatq.dll","psapi.dll","msvcrt.dll","user32.dll","ntdll.dll","wsock32.dll","wpdshext.dll","windows.internal.shell.broker.dll","CryptoWinRT.dll","PlayToDevice.dll","PCShellCommonProxyStub.dll","thumbcache.dll","explorerframe.dll","dataexchange.dll","tiptsf.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","vcruntime140.dll","vcruntime140_1.dll"],"Mozilla Corporation":["firefox.exe","nssckbi.dll","softokn3.dll","lgpllibs.dll","xul.dll","gkcodecs.dll","nss3.dll","freebl3.dll","mozglue.dll","osclientcerts.dll"]}
Notes:
Has dual GPUs. GPU #2: AdapterVendorID2: 0x8086, AdapterDeviceID2: 0xa780, AdapterSubsysID2: 51071028, AdapterDriverVersion2: 31.0.101.4953FP(D00-L1000-W0000100-T00) DWrite? DWrite+ WR? WR+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
QuotaManagerStorageIsNetworkResource: 0
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 46
StartupCacheValid: 1
StartupCrash: 0
StartupTime: 1721964975
SubmittedFrom: Client
SystemMemoryUsePercentage: 47
TelemetryClientId: de27e7de-83cf-4ddb-9be3-5e0fc7328fef
TelemetryEnvironment: 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GeForce RTX 4090","vendorID":"0x10de","deviceID":"0x2684","subsysID":"51071028","RAM":24564,"driver":"C:\\Windows\\System32\\DriverStore\\FileRepository\\nvddsi.inf_amd64_8cebec009b016275\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvddsi.inf_amd64_8cebec009b016275\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvddsi.inf_amd64_8cebec009b016275\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvddsi.inf_amd64_8cebec009b016275\\nvldumdx.dll C:\\Windows\\System32\\DriverStore\\FileRepository\\nvddsi.inf_amd64_8cebec009b016275\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvddsi.inf_amd64_8cebec009b016275\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvddsi.inf_amd64_8cebec009b016275\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvddsi.inf_amd64_8cebec009b016275\\nvldumd.dll","driverVendor":null,"driverVersion":"32.0.15.6070","driverDate":"7-10-2024","GPUActive":true},{"description":"Intel(R) UHD Graphics 770","vendorID":"0x8086","deviceID":"0xa780","subsysID":"0bc01028","RAM":0,"driver":"<> igd10iumd64 igd10iumd64 igd12umd64 <> igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"31.0.101.4953","driverDate":"11-7-2023","GPUActive":false}],"monitors":[{"screenWidth":2560,"screenHeight":1600,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1600,"screenHeight":1200,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["McAfee"],"antispyware":null,"firewall":["McAfee","Windows Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.search.region":"US","browser.search.widget.inNavBar":false,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":true,"browser.urlbar.suggest.quicksuggest.sponsored":true,"media.gmp-gmpopenh264.lastInstallStart":1721964846,"media.gmp-gmpopenh264.lastDownload":1721964846,"media.gmp-gmpopenh264.lastUpdate":1721964846,"media.gmp-widevinecdm.lastInstallStart":1721964846,"media.gmp-widevinecdm.lastDownload":1721964846,"media.gmp-widevinecdm.lastUpdate":1721964846,"network.trr.strict_native_fallback":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":7,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"attribution":{"campaign":"about-dialog","content":"%2528not%2Bset%2529","dlsource":"mozorg","dltoken":"b43c752f-a632-45ea-93eb-0aea2e2bce0d","experiment":"%2528not%2Bset%2529","medium":"firefox-desktop","source":"firefox-browser","ua":"firefox","variation":"%2528not%2Bset%2529"},"defaultSearchEngine":"google-b-1-d","defaultSearchEngineData":{"loadPath":"[app]google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-1-d&q="}},"profile":{"creationDate":19930,"firstUseDate":19930},"addons":{"activeAddons":{"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19927,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form 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Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19927,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — 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TelemetryServerURL: https://incoming.telemetry.mozilla.org
TelemetrySessionId: 5d434cf0-a736-4585-8c8a-ec477c6bed9c
Throttleable: 1
TotalPageFile: 36945580032
TotalPhysicalMemory: 31845306368
TotalVirtualMemory: 140737488224256
URL: https://mail.yahoo.com/d/folders/1
UptimeTS: 128.13946
UtilityProcessStatus: Running
Vendor: Mozilla
Version: 128.0.2
Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : a00943d9-9c2e-4633-9b59-0057a3160994
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
