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August 6, 2024 Update

After the recent update I am no longer permitted to stream movies. How can I reverse this update, change it or will there be a patch to address this malfunction? I am not… (read more)

After the recent update I am no longer permitted to stream movies. How can I reverse this update, change it or will there be a patch to address this malfunction? I am not the only one that this has happened to. Every update changes my settings, I have learned to go back into settings and change back.

Asked by APureKindSoul Duela 6 ordu

Last reply by jonzn4SUSE Duela 3 ordu

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Updated W10 to FF 116 and had cert problems

After updating a W10 laptop from 115 to 116 of FF the user started having problems with getting to different websites (sites they worked on/with regularly). The problem i… (read more)

After updating a W10 laptop from 115 to 116 of FF the user started having problems with getting to different websites (sites they worked on/with regularly). The problem is the cert DB. The doc I found says that it is cert8.db. Actually it is now cert9.DB.

What I had to do was go to task manager and kill a task that was holding the cert9.db file. Then I could rename it (cert9.old.db). Then restarted their laptop and FF came up and started fixing the cert file (as expected). This seems to have fixed their problem.

Asked by Wylbur Duela urtebete

Answered by Wylbur Duela urtebete

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No confirmation email for Firefox Sync received

I try to set up Firefox Sync on Firefox on a VM on Fedora. I enter my e-mail and password. Then I get the message (after retrying): "Email resent. Add accounts@firefox.co… (read more)

I try to set up Firefox Sync on Firefox on a VM on Fedora. I enter my e-mail and password. Then I get the message (after retrying): "Email resent. Add accounts@firefox.com to your contacts to ensure a smooth delivery." However, I do not get the email with the confirmation code.

My email address has this format j@xxxxx.org

Asked by Jan Duela urtebete

Answered by Jan Duela urtebete

Firefox 115

Warun habe ich Version 115 und auf einem anderen PC und Laptop die Version 128. Alle behaupten ich hätte die neueste Version.Hauptproblem ist, daß seit dem 1.8.2024, 17.1… (read more)

Warun habe ich Version 115 und auf einem anderen PC und Laptop die Version 128. Alle behaupten ich hätte die neueste Version.Hauptproblem ist, daß seit dem 1.8.2024, 17.16 Uhr auf dem PC mit der Version 115 die Symbolleiste und alle Lesezeichen verschwunden sind. Vierenscanner habe ich deaktiviert. Gruß Gundi

Asked by gundi.floeda Duela 2 egun

Last reply by cor-el Duela 2 egun

slowness

My Firefox is very slow compared to other browsers I use. Chrome for example. It takes much longer to load a web page, especially my home page compared to Chrome. What co… (read more)

My Firefox is very slow compared to other browsers I use. Chrome for example. It takes much longer to load a web page, especially my home page compared to Chrome. What could be causing the long wait time to load web pages? Can someone help? Thank you.

Asked by sciencemagic Duela 3 egun

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Searchbar no longer working

Hi. Whenever I click a button on the keyboard, the CTRL+F function comes up on it's own. I had previously disabled it because it ruins all shortcuts on youtube and with … (read more)

Hi.

Whenever I click a button on the keyboard, the CTRL+F function comes up on it's own. I had previously disabled it because it ruins all shortcuts on youtube and with tourettes, I often also get thrown around if I am reading long articles, because of misclicks.

Unfortunately I did the big mistake of updating, also with a tourettes-missclick, so my question is: 1) How do I remove the 'quick'-search function? I want the Ctrl+F bar to come up ONLY WHEN I CLICK ctrl+F, and I want it to go away again if I click ctrl+F again. I forget how to do it. 2) How do I remove all future update prompts? Given that it has been made so hard to configure firefox into something tolerable, I don't want to throw all my setup away with minor updates always thrown at me. It takes me a long time every time there's an update, I have to fix language and other stuff back again. It's just not worth it in time for me to use Firefox, if I have to make a setup so often. 3) Recommendations for the best version of Firefox to go back to and stay in for eternity, alternatively, browsers that does not change or add functions without first asking the user... (The answer is no, by the way, I don't want more new fancy functions)

Sorry for this nagging but I simply can't use my browser like this. It's just not working.

Asked by mettelolzjacobsen Duela urtebete

Answered by zeroknight Duela urtebete

spell check feature

I realize Facebook doesn't have a spell check feature,but is there a way my browser, Firefox, which I already have spell check enabled can somehow spell check Facebook wh… (read more)

I realize Facebook doesn't have a spell check feature,but is there a way my browser, Firefox, which I already have spell check enabled can somehow spell check Facebook when I chat? Can someone help? Thank you.

Asked by sciencemagic Duela astebete

Last reply by sciencemagic Duela 4 egun

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Wifi Repeater suddenly refused access after one month

Firstly, I have a brain injury. I am easily overwhelmed by information and am slow to understand - especially anything to do with I.T. Recently, I began successfully ac… (read more)

Firstly, I have a brain injury. I am easily overwhelmed by information and am slow to understand - especially anything to do with I.T.

Recently, I began successfully accessing the internet / Firefox via my Wifi Repeater. As of two or three days ago. I keep being asked to "log in to access the Internet", but even after I do it (successfully, as far as my repeater is concerned) I'm no further forward; I keep being asked to log in.

Thanks to my repeater I have a strong signal when in my garden office. But after a month, Firefox has suddenly stopped allowing me to use it. I am back at Square 1, before I purchased the thing.

I need need to work from my office. Please help resume my Repeater's access.

Kind regards,

Sean

Asked by seanhindle4 Duela urtebete

Answered by seanhindle4 Duela urtebete

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Cannot enter Cox E-mail on Firefox, can with Google Chrome

Today, I cannot open Cox E-mail using Firefox, but I can with Google Chrome (which I pretty much never use). See the error message below, can someone help? I have a Del… (read more)

Today, I cannot open Cox E-mail using Firefox, but I can with Google Chrome (which I pretty much never use). See the error message below, can someone help? I have a Dell E6520 laptop running Window 7. Thanks.

Asked by cussboy Duela urtebete

Answered by cussboy Duela urtebete

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Need help to locate backed up Firefox profile to restore after Windows and Firefox re-install

Prior to getting some desktop PC upgrades that required a new install of Windows 11 and a new install of Firefox, I backed up my entire PC (yea!). Now that I have re-ins… (read more)

Prior to getting some desktop PC upgrades that required a new install of Windows 11 and a new install of Firefox, I backed up my entire PC (yea!).

Now that I have re-installed Firefox, I see that I have none of my saved bookmarks and so I want to restore the Firefox profile - all of it or at least the bookmarks.

I have tried following the Firefox instructions for this, but am apparently not doing it right.

I can't seem to locate the bookmarks file, for starters, in my backed up files. I find the profile but I don't find anything like places.sqlite.

Can someone help me so that I am locating the right (and complete) files, copying them correctly, and then switching to the new/old profile correctly?

Thanks in advance.

Asked by eastevens1956 Duela urtebete

Answered by jscher2000 - Support Volunteer Duela urtebete

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Long delays with HAProxy

I have a Plesk (apache) server that is behind HAProxy. When I connect securely to a web site through HAProxy using Firefox, I get long delays. If I use Safari or Chrome, … (read more)

I have a Plesk (apache) server that is behind HAProxy. When I connect securely to a web site through HAProxy using Firefox, I get long delays. If I use Safari or Chrome, the pages come right up without any delay.

If I connect to the Plesk server directly without HAProxy in the middle, there are no delays.

I do not know what would cause these delays that don't occur with other browsers.

I'm on a Mac: 115.0.2 (64-bit)

Asked by palinst Duela urtebete

Answered by palinst Duela urtebete

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program help

Hopefully you can help. I know this may be a Microsoft issue or question but I'm having trouble in finding a reasonable way to contact them for help. My question is, my … (read more)

Hopefully you can help. I know this may be a Microsoft issue or question but I'm having trouble in finding a reasonable way to contact them for help. My question is, my computer runs slow, and so I thought I would clean up my files by using the Microsoft disk clean up procedure. I did so. But, my specific question is what is a good number to have when the it says a given number of disk space can be cleaned up? For example, I believe when I first tried to clean the disk it said 5.1 GB of disk space could be cleaned. When I ran the disk clean process and it completed it then said 66 KB of disk space could be cleaned. So how much disk space did I gain or get cleaned up? And, if I can only clean up 66 KB of disk space is that indicative of not really needing to clean the disk any farther? Hopefully some one can help. While this may be a Microsoft issue, I believe the Firefox contributors have enough computer knowledge to help answer my question. At least that is my hope. Thank you.

Asked by sciencemagic Duela 11 hilabete

Answered by Paul Duela 11 hilabete

Issue when using Firefox where my PC internet connection gets disconnected

Have issue when using Firefox where my PC internet connection gets disconnected. Running troubleshooting I get "The default gateway is not available" and to resolve it h… (read more)

Have issue when using Firefox where my PC internet connection gets disconnected. Running troubleshooting I get "The default gateway is not available" and to resolve it has to reset the network adapter. It occurs regardless if using internal Intel Centrino wireless N 6150 or external TP-link wireless Nano USB Adapter. The trigger is larger data upload... such as running a speed test or on a video meeting. Does not occur while using Chrome on same PC. This PC is running a older Windows 7 OS that I am aware is no longer supported. I am wondering if someone has ever come across this issue and know if there is a fix?

Asked by emailcatcher7 Duela 6 egun

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Spell Checker not working

The spell checker isn't working for me. I've found old answers to this: "You can see which dictionary is selected if you right-click in a text area and open the Language… (read more)

The spell checker isn't working for me. I've found old answers to this:

"You can see which dictionary is selected if you right-click in a text area and open the Languages sub menu. At least one dictionary should be installed and have a check mark to indicate that it is selected.

   open the "Add Dictionaries" link to install a dictionary if you do not have one. 

The spelling checker is enabled if [X] "Check Spelling" in the right-click context menu has a checkmark.

You can enable or disable spell checking globally:

   Options/Preferences -> General: Language and Appearance: "Check your spelling as you type" 

You can look here for dictionaries:

   https://addons.mozilla.org/firefox/language-tools/ 

Note that for spell check you need a dictionary. A language pack provides string translations for the user interface.

   https://support.mozilla.org/en-US/kb/use-firefox-interface-other-languages-language-pack 

You can check the layout.spellcheckDefault pref on the about:config page.

   http://kb.mozillazine.org/layout.spellcheckDefault "'


But I don't understand what most of this means!

I don't find 'language' because I don't know where to find a "text box containing more than one line" I'd have thought this was one, but the option does not come up here when I right click.

I realise this is probably me being dense, but can someone help in simple terms, please? Thanks.

Asked by janet25 Duela urtebete

Last reply by cor-el Duela astebete

sessionstore file

Hi Was told to ask new question off of this tread. https://support.mozilla.org/en-US/questions/1314940#question-reply I have similar issue. Have file that has all the ta… (read more)

Hi Was told to ask new question off of this tread. https://support.mozilla.org/en-US/questions/1314940#question-reply

I have similar issue. Have file that has all the tab history, but can't get Firefox to recognize or use it. The scrounger pulls up everything so the file is good it seems.

Why can't, or how do we get Firefox to use it?

Thank you

Asked by cleejoy Duela astebete