Firefox Community Forum

After downloading an update, the only thing that I can click that works is the Firefox button. Once in Firefox, when I click anything, the window appears for a millisecond and disappears. So I can go nowhere.

I am communicating using my iPhone, not the computer with the problem.

hey all. i'm inquiring about how much longer it will be until the URL bottom left corner of firefox on youtube.com bug i reported here is fixed: https://github.com/webcompat/web-bugs/issues/135606 . asking here because i asked on the issue page (the link) and nobody responded :(. thanks so much!

I am not computer savy and I have tried every way I know to get to the following web site. Please help me. I put it in and it just says not logged in. I have tried changing passwords and that does not matter. I feel something is blocking it and I am not smart enough and to old to figure it out. https://mychart.clevelandclinic.org/Authentication/Login? Thank you Jean Brummett Jeandet11@aol.com

I was using Firefox when suddenly it was no longer there. When I clicked on the icon, it reopened, with all my bookmarks and history, but no tabs! I stupidly shut it down again. The forums all said to just go to History > Restore Previous Session, only there was no such option in History. I tried to do a Windows System Restore to several days ago, but it keeps failing and suggesting that I turn off my anti-virus, which I have. Further reading in the Mozilla forums said to take an old upgrade.jsonlz4-20240618110440 (or whatever date) file from the sessionstore-backups folder and move it into the main profile folder and rename it sessionstore.jsonlz4 (I can no longer use the recovery.jsonlz or previous.jsonlz files because I'd stupidly shut down Firefox after it had loaded with no tabs). I have done this and restarted Firefox, but still get no tabs. That file is huge (22MB) and I've examined its contents and can verify that the tabs are there. So why isn't Firefox reading it when I run it and displaying my tabs? I did see that other people on the forums had this problem but I didn't see a solution. One remote possibility may be that my current version is 127.0.2 (64-bit), while the upgrade.jzonlz... file was clearly generated as a snapshot of when the version was 127.0.1. What can I do to restore my tabs, in light of the fact that I don't have a recovery.jsonlz or previous.jsonlz file with the tabs any more and Windows System Restore is unable to restore my system to several days ago?

I've been using Firefox for a while and there is one file storage site that is always an issue for me. Downloads work but frequently, it stops near the end of the transfer and shows "failed" in the Library window.

Every time, I can click "resume" and it works but it's extremely annoying. If I don't watch the download carefully, I might miss the "failed" message and then the download link times out. There should be a setting to automatically retry a certain number of times.

I've tried multiple add-ons and none of them work.

For some months now I have been finding that, when I try to log on to the BBC website or the Youtube website using my default browser Firefox I get a timed out message. However, both websites usually open when I try for the second time. This never happened before. For both sites I log on from Windows 10 desktop icons. This defect is now annoying me so much I am inclined to switch to Chrome or Microsoft Edge as default browsers where the problems do not occur. I have tried a number of suggested solutions shown on line but nothing has worked to date. Before I switch default browser I will try further suggested solutions if anyone has any.

Hello every professional engineer

I knew how to convert the Firefox file sessionstore.jsonlz4 to .json file by using this website https://www.jeffersonscher.com/ffu/scrounger.html

and after editing the resulting .json file

How can I convert it back to .jsonlz4 file to return it to my Firefox profile as it was?

Hello Since Youtube on mozilla got updated, it changed showing description and comments to the right, (instead of the bottom) there is missing info on the right When a video has timestamps it is not showing all the description that has in it instead is showing only timestamps When a video doesn't have timestamps then you can see everything and no description is missing The timestamps on a video is blocking the description of the video Soon as I press see more it's showing only the timestamps of the video not the description Is there any solution about?

Hi, I am a big fan of Firefox Sync in general, and of the "send tab to other device" feature in particular. I have Firefox on all my devices (Android phone, iPad, PC, work laptop and a laptop in a cabin) and while I'm browsing, I do send tabs to other devices a lot, because it's a cool stuff to checkout, but not in the moment, or not in that context: news articles or blog posts discovered on the couch but relevant to work, some items I see in the shop but I want to check dimensions prior to buying, some cool idea to check out while at the cabin, etc. My day-to-day browsing experience relies heavily on that feature.

My issue is that one of the device (laptop in the cabin) is used only randomly, with sometimes weeks between it's turned on again. And after around 2 weeks, that entry disappears from the possible devices I can send the tab too. I do understand where it comes from, as it allows keeping a clean and meaningful list, I can live with that, no worries.

But is there a way to "keep alive" a device beyond these two weeks? At the minimum, something on the mozilla account's device list, like a "confirm still relevant" button next to the "sign out" one.

Thanks Dietmar

For a long time I've used Firefox on Linux with multiple instances each with their own profile folder. Today when I try to run these instances with separate profile folders I get the following error:

> Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile.

Profiles are created like this:

firefox --new-instance --createprofile "PROFILENAME ~/.firefox-PROFILENAME"

They are run like this:

firefox --new-instance --profile "~/.firefox-PROFILENAME"

It seems something has broken with the instance isolation as this is now throwing an error. Additionally I run "createprofile" it doesn't seem to actually create the folder.

Just for info this site works fine on other browsers on same machine, and on other machines. It is a Firefox issue.

Running version 127.0.1 on Linux.

Message is

Secure Connection Failed

An error occurred during a connection to vehicleenquiry.service.gov.uk. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I was in the middle of watching the Phillies and the Braves play on Apple TV+ 7/5/24. While watching the game, the screen flashed a message I couldn't catch and that was the end of viewing Apple TV+. From that moment on all that was displayed was the original promotional page (attached) that seemed to have all it's links disabled. After playing with it for awhile with no success I switched to Chrome and the streaming ran okay. I then reinstalled a clean Firefox but I still have the same issue. A dead Apple TV+. I am baffled by this. Need help. Please see attachment. I am running Windows 11

Regards, ctg

Whenever I log into my amazon account, a windows prompt pops up telling me to use "windows hello passkeys" so I can log into the website using my windows pin/fingerprint. I cannot find a way to stop this from popping up, and I do not want to be bothered by it. Is there a way to prevent this from showing? I can't find any solution online

firefox setup 127.0.2.exe offline installer fails with message about "extraction failed" and popup "file is corrupt".

Windows explorer shows file properties and a signature for mozilla.

Is there a way to manually unpack the .exe? Someplace that issues are logged with more data (which file is corrupt?) There is a progress bar that flashes by part way, then a popup window with the file corrupt message.

(Trying to update to hopefully get rid of some crashes.)

Is there a hash for that .exe I could check?