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This morning I did not get any new email messages downloaded. Get this message - could not connect to mail server imap.zoominternet.net. Connection was refused. Also saying my gmail account has timed out. Tech at my cable company had me remove my gmail account. Still cannot get in to my email account on my desktop. Please help.

I am trying to move TBird from a Windows PC to a new Windows 11 PC. When I download and install TBird in the new PC, and look in the Profies folder,everything is stored under a sub-folder with a name like 3umcbvht.default-esr

Is this right or amI doing something wrong please?

Dave Martin

Firefox Can’t Open This Page

To protect your security, www.google.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

I was trying to uninstall an extension and kept getting a failed message. So then I decided to try to access and delete it from the root files. I went to data/data/ but then I realized I don't have an org.mozilla.firefox folder. I search in every folder and can't find it. So then I tried to use about:profiles to see where it could be, and lo and behold, I get the "invalid address" message pop up. Can someone help with this? I really want this extension off my phone. I'm running Android 13, Firefox 128.0.3, and have attached some screenshots below.

I continue to get an error message every time I start Thunderbird stating that log-in to Microsoft mail fails and asking me to enter a new password. I would like to delete this account from Thunderbird as I rarely use it for messages. The "Delete Folder" option is grayed out and not available.

When I go to tools and select "Delete mail marked as junk in folder", it will only remove 1 junk item at a time. I may have 30-40 items and have to do this multiple times. Also, if I just try to delete the items by highlighting them, again, it only deletes 1 item. I have 2 separate emails in thunderbird and it only happens to one of them as the other works just fine. They are both set up the same. Any thoughts would be appreciated.

In seeing other answers to this dilemma it presents another problem. I do use sync. But what troubles me is IF I need to give out the password for someone to use the internet that person now has access to my passwords. Since there seems no way, unless I shutoff sync. Is this correct? Should there be some Secondary password? Passwordpasswordpasswordpasswordetc.

Hello,

I need to transfer all e-mail accounts of a domain to a new E-mail host. My idea is to configure a thunderbird client in a server with all domain e-mail accounts in order to back up then. When I switch the domain to the new E-mail host, the idea is to use this backup to populate the new accounts on this host.

In order to test my idea, I did the follow steps:

1) Create a new e-mail account 2) Configured Thunderbird with this account (IMAP) and populate it with some messages and folders. 3) Did the Backup of thunderbird account profile. 4) Closed the Thunderbird 5) I’ve deleted the account a created it again with the same credentials, in order to simulate the account on a new host. 6) Then I Opened Thunderbird and, after synchronize the account, restore the profile.

The problem: As the message sync is done from the host to the client (Thunderbird), All messages restored are deleted. This because the new account have no messages in the host.

Question: Is there a way to use thunderbird to restore all messages of the profile to a new account?

I will need to do this for the almost 90 e-mails accounts of the domain. Anyone know a (free) tool that can do this?

Best Regards,

Marcelo

I accidentally deleted an email account through Tools- Account Settings - Account Actions - Remove Account.

Is it possible to restore this account and its associated sub-folders.

I have installed Thunderbird on a separate PC and restored my latest backup, which unfortunately is 4 months old, meaning that I am missing 4 months worth of emails.

Might it be possible to link to files/folders containing my messages prior to the removal, perhaps by recreating the email account or might there be some other method in which I could achieve this.

Any thoughts you might have would be VERY welcome.

Kind regards - Deirdre

PS. We are using Thunderbird Version 128.0.1esr Build: 20240717233102

Hi, guys! This is driving me crazy! PLEASE, HELP!

Here, both Google Docs and .pdf files (from any site) keep jumping pages while I'm reading.

For example, from page 2, it goes to 9, then I scroll back up and it's on 15, etc.

I've already tried deleting all cookies, clearing the cache, completely uninstalling Firefox from my PC, but it always happens. I'm having this issue for weeks.

I tried uninstalling extensions, but I can't solve it. It's a nightmare.

Video: https://x.com/rxtheodoro/status/1818750379494195608

ps: I'm Pop OS user (linux based on ubuntu)

Why can't I upload photos to ebay? I do not understand this (and you cannot right click to open it in a new tab either). See screenshot below. Any help gratefully received. Kind regards, Neil

Hello: There is no account on Thunderbird after password glich. I did twice 'install' Thunderbird in hope I can get Thunderbird back to its life, however there is no account, ..... @comcast on Thunderbird. Only I can see is 'address book,' etc which I do not need. I want to e-mail on my main account, ....@comcast.net. Prior to this happened. there are four e-mail accounts on the left side pane, but there is none showing up. Thanks for any help in advance.

After the new release, or other reason, my work acct inbox emails were all duplicated and opened blank. New emails, personal folder emails, separate gmail account and some 2005 emails in my work inbox can open. I installed the delete duplicate add-on and compacted the folder. Duplicates are gone, new emails can open ok, but years of emails in my work inbox still open blank. Would appreciate suggestions for recovery, preferably in terms a dinosaur can understand :) Thanks, Andrew

I updated from TB 115 to TB 128. My list of folders in the Folder pane is now "longer" and has a scroll bar. It used to all fit. It looks like the spacing between folder entries has increased. Is there any way to decrease it? Nothing obvious in settings. Can it be changed in about:config or a userChrome.css file? I had to do something similar with Firefox's Bookmarks list.

Can we set it as a new tab option instead of manually clicking the button?

Currently, there's no way to achieve this with an extension thanks to malware risks preventing any add-ons from targeting the local URL (i.e. 'about::___') as a new tab.

Introducing this page as a new tab option has the potential to significantly enhance the Firefox ecosystem. It will make the transition from phone to desktop seamless, greatly improving multi-devices experiences.

After the latest update I still have a serious problem: I still can't send e-mail. Every time I get a time-out message for the connection to the SMTP-server.

Poul Genefke Thye pgt@ukiyo-e.dk

After updating to Thunderbird version 115.12.2(32 bit) two days ago, I can no longer send emails. I get an error message "Authentification error (VM401)" I use Virgin Media. I can receive emails OK. I have not changed any server settings for a long time. I have been in touch with Virgin Media, they say the problem is with Thunderbird as I can send emails from on their one line system. I can also send emails from my Android phone. Any help would be appreciated.

Pinned tabs disappear from main browser window AFTER using "New private window" browser to test a different site issue. This has happened a few times for me. It is very cumbersome and should not be necessary to do a problem search and see all the steps needed to follow using the sessionstore.jsonlz4 process. Why can't Firefox have simple "restore PINNED tabs" history? I am going to plan on saving each link for each pinned tab in a document of my own simply because it is EXTREMELY annoying and TIME CONSUMING to try to get each of them back. Why does the "New Private Window" use cause this issue in the main browser window?