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For the last few weeks, Firefox freezes up occasionally. Sometimes, I have to Force Quit to get out of it as Quit Firefox won't close the program. Using Ventura 13.0 on a M1 MacBook Air. It was happening before Ventura as well. Fairly recent issue.

Dear Firefox Mobile Support Team, Sirs, I am deeply grateful for your help, products, and efforts to keep users safe, with adequate tools. I use FF on all devices I have, iphone, laptops, iPad... The query now: Few hours ago, the Firefox mobile, on my iPhone, ver. 7, 2018 model, IOS 15.7.1, 256 GB memory - 120 GB full, crashed. I had about 50 sessions opened. As from similar situations before (such errors do not happen often - maybe 1/2 per year), an error message came stating the usual, "It is embarrassing, do I want to Restore sessions, with Options No or Okay". After choosing the second option, Okay to restore all sessions, a restoration was performed. But NO sessions were restored, except that a new tab, empty, was opened.

Practically, the Restore function form the error message did not worked.

I checked the history from the 3bars, History, there is a long list of searches... But there are NO other options available in the controls row in the top there for the History to help restore the sessions. The controls seen are: Bookmarks (asteric), History (a clock), Download (arrow down) and Reading List (a book icon).

There, in the 3 bars, the History choice is as above. The Settings option is with no command to Restore Sessions. A check of the other options also does not lead to a function restore sessions.

Please advise if I can restore the sessions (opened tabs) from various searches and how to do it. I can't imagine there is no way to do it.

The Search history is also available from the empty opened page, Recent history, with the control link - Show all. But as from the above, the history is a history, and not for long period back, traced up to a month, although it may hold for longer period history links....

Similar situation happened about an year and a half, with probably 70-80 sessions/tabs opened. But there, the message was that they were archived. But there was no way, or option to return to the archived sessions. I started/continued then with new sessions, they grew with various searches until today. When the crash happened. Few days ago another crash happened, but then the function Restore Sessions worked, and all sessions were opened.

Either I am not aware of a solution that already exists in Firefox for IOS, or there are misses for such common situations as controls, commands to help to deal with them.

Please help. There must be an option to copy the history (as of now as list) and save it in a file (which to be able to be attached to email and send). Now there is NO such option (on the FF mobile. There must be a function from the 3bars, or help or settings, or the History, as a control/command - Restore previous sessions/tabs. Now there is NOT such a function.

Crashes happen, for many reasons. Therefore the aim is to offer functions to deal with them, safely, for both desktop and mobile FF.

Please help. Many thanks. Stan

P.S. I write here from my laptop. Not the iPhone. For ease. Similar functions should exist (be added if not yet there) for both desktop (laptop) and mobile Firefox. My style of searching (and many like me) is with a lot of sessions/tabs, to which I return now or then. Hence the browsing history from one tab (session) is not of interest (as of now many links but from a single session/tab), but the links from the various sessions. Reason - sessions/tabs cover usually different directions of search, while each one session/tab is for a single website and being opened one can follow the new updates of data there. Chronological list of history shows many searches from a session/tab, which is not much of interest. Maybe a way for better organization of future versions.

Hello as I mention in topic. I have the Firefox app. And I use Firefox on my desktop. I sync my bookmarks to my app. When I click on desktop bookmark in the Firefox app. The app keeps on crashing I don’t even have a chance to click on a bookmark. It just crashes. Not sure why. Please help. Thank you

iPad Air 4th gen running most recent iPad OS and Firefox is crashing on load. I have already tried restarting the iPad and reinstalling the app. Please advise. Thank you.

I do get a “Well this is embarrassing…” dialogue box for after crashing, but the app doesn’t run long enough for me to tap on anything.

Aside from poor performance and often inability to load web pages, will Firefox ever work reasonably on iOS? I just "upgraded" to 108, and it immediately broke. Opening to homepage resulted in instant crash. Have seen this behavior on earlier versions when accessing history, bookmarks, etc., but now it's homepage. I.e., the browser is absolutely useless unless opened directly from some other app. Since this happens so often, I'm thinking that "upgrades" should be avoided. This time, I had to delete the app and re-install it, which lost all bookmarks, etc., and it still crashed numerous times when trying to access bookmarks and some of settings. This is a most annoying and unsatisfactory app, and I don't want to spend my time trying to make it work. BTW, I'm writing this from Ubuntu, so that at least I can enter the complaint.

I believe my iPhone 7+ and/or Firefox has been infected with a redirection virus. I can no longer access my Amazon account. Instead it gets switched to a Spanish language version of Amazon. I get other frequent redirects as well. Sometimes my keyboard speed drops to only one character per several seconds. I have deleted my browsing history in Firefox. Safari seems to be relatively unaffected. I am running all current versions of iOS and Firefox. Any and all assistance greatly appreciated!! Thanks, Mark

Every time I open the current Firefox app it immediately opens and crashes. This starting happening a few days ago randomly but now happens all the time. I’ve deleted the app and reinstalled it but it didn’t help. Also restarted the iPhone 13 too. Suggestions? Thanks.

When I try to play Amazon prime videos it tells me I need to update my Firefox browser but I have 108.0.1. I’ve cleared cache and cookies, and restarted multiple times.

iOS Firefox 106.2 (21661) crashes when I attempt to open Bookmarks on my iPhone 14 Pro 16.1.1 ; otherwise seems to work fine.

I've tried uninstalling / reinstalling the Firefox app and removed / replaced all bookmarks within the app via sync – to no avail.

Please help!

Image with error attached below. FFox 107.0 (21907)

When I press the "Home" button/icon in FFox for IOS to go to the startup page I am getting an error message "The URL can't be shown / WebKitErrorDomain".

I believe this is an evolution of the error I reported here: https://support.mozilla.org/en-US/questions/1397009 However, it looks like there's been a FFox update in the last day (If I recall the version number correctly from the last one) and the error has changed.

Reliably reproducing this: - Start FFOX - press a startup page icon to access a site OR enter a URL directly in the address line. Look at one or more pages. - press FFOX "Home" button/icon to get back to FFOX startup screen - error occurs - The URL line when the error occurs is ".enx%20la%20l".

Info: I reported a very similar error here: https://support.mozilla.org/en-US/questions/1397009 about a week ago. A few days ago it cured itself. Then today it started again but with a slightly different URL and a completely different error message. However, the oddball URL tells me the two are closely related.

Recap: - I've been using FFOX for years without issue on this phone. - Everything else including accessing web sites seems to be working normally. - There have been no related configuration changes on my part since the last error but it does look like FFox has updated. I don't know how to see the version number in the previous post so I'm not sure. - There have been no IOS updates on the phone in the last couple months (auto update is off)

The TLD/url (.enx) does not appear to be a valid TLD. It's either something FFox is using internally or perhaps IOS is supplying it (seems unlikely but possible). I do have the usual array of sites on my startup page as icons. None of the sites iconed on the startup page has been changed recently.

If I close the (al)l tabs and/or instead start a new one, I get the startup screen as expected. So there are apparently no network access issues. This is 100% reliable with no delays.

This definitely looks like a BUG to me or an internal issue. Is there a better way to report a bug?

Hi

Whenever I start Firefox it crashes after 10 seconds or so. Already reinstalled the app. Very annoying! iOS version 16.1.1 Firefox version 106.2 iPhone 11

Erik

I have tried to reinstall the application, but it doesn't seem to work. Whenever I start again to sync my account in Firefox for iOS it begins to stop unexpectedly; after 2 to 3 seconds that I reopen the browser, it asks if I want to restore the previous (empty) session and then - without any input from me - it crashes again. I've tried everything, but seems that nothing works after syncronization. Present configuration: iOS 16.1.1 iPhone 13 firefox for iOS: version 107.2

The browser started continuously crashing a few days ago. When I reopen the app, a message pops up that says it crashed and wants to know if I want to reopen all of my tabs or not. The app will almost immediately crash again. Sometimes there’s enough time to hit yes or no on request to reopen the tabs. Regardless of what one is pressed, the app almost immediately crashes once more. I checked the app, and realized I was using 107.0 instead of the most current 107.2 app. I updated the app, and I made sure I was using the most current iOS as well. I’ve restarted my phone. I’ve deleted and reinstalled the app, but to no avail. Is anyone else experiencing these issues? Please help?