Showing questions tagged: Show all questions

My account doesnt synchronize to the web browser

Hi, I recently formatted my pc, and as I usually do, when I download the browser I enter my email which has all my bookmarks and favorites, the problem is that it does no… (read more)

Hi, I recently formatted my pc, and as I usually do, when I download the browser I enter my email which has all my bookmarks and favorites, the problem is that it does not synchronize the data I had with my account.

I have used about Sync, I have checked the profiles and deleted the places.sql file that is commented in other posts similar to my problem, I have checked the logs of the synchronization and it does not show any error.

I don't know what else to try, but I do know that the last time I did the same and entered my account to the browser (about 2 years ago) everything synchronized without any problem.

I hope you can give me a solution here, since Mozilla Support team does not take care of these "problems".

Asked by nielaela Duela 23 minutu

Unable to sync iOS device

When I try to sync my iOS, device, I am able to scan the QR code on my desktop machine, then I am asked for my two FA code from the authenticator app, and after I submit … (read more)

When I try to sync my iOS, device, I am able to scan the QR code on my desktop machine, then I am asked for my two FA code from the authenticator app, and after I submit that, I repeatedly receive the error screen noted on the uploaded image below. When trying the alternative method of signing in with my email password, my mobile Firefox app simply hangs and does not proceed after I enter my current password.

I have changed my Mozilla password. I have signed out and signed back into Mozilla account. I have restarted my iPhone. I have restarted my desktop. I am successfully synced between my desktop and laptop.

Any suggestions?

Asked by L Kendrick Mills Duela egun bat

What happens to changes when I Sync?

Let’s say I use Manage Bookmarks to rearrange my bookmarks into different folders & also delete a lot of old bookmarks on my desktop computer. Are all the changes I j… (read more)

Let’s say I use Manage Bookmarks to rearrange my bookmarks into different folders & also delete a lot of old bookmarks on my desktop computer. Are all the changes I just made immediately reflected in my Mozilla account if Sync is on? My (vague) understanding is that the Sync configuration in my Mozilla account acts as a master configuration; does that mean the Mozilla account configuration will overwrite the configuration on my laptop when it Syncs? Or will the laptop’s configuration instead be combined with the desktop’s configuration in the Mozilla account, thereby creating duplicate bookmarks in different folders & recreating all the old bookmarks I so painstakingly removed?

Asked by Eric Patterson Duela egun bat

sync desktop to android phone

Instructions on desktop firefox (in popup) say 1. Open firefox on mobile device. 2. Go to menu on android and tap "sync and save data 3. Tap ready to scan. This falls ap… (read more)

Instructions on desktop firefox (in popup) say 1. Open firefox on mobile device. 2. Go to menu on android and tap "sync and save data 3. Tap ready to scan.

This falls apart at step 2 as there os no "sync and save data" to tap on.

Asked by Robert Paulsen Duela 2 egun