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Dear Mozilla Support Team,

I am experiencing intermittent issues with my site not opening correctly. Could you please check and assist with resolving this problem? The site is [[Prayer Times Calgary|https://prayertimecanada.com/prayer-times-calgary/]].

Thank you for your assistance

Configuration details are below. The Firefox desktop for Windows address bar does not function [it was fine previously]. If search keys or an internet address are entered into it, carriage return results in no action. The address bar is fully functional in Troubleshooting Mode. Shortcuts on the New Tab page or the desktop DO function.

about:config>keyw>keyword.enabled DOES have a value of TRUE

AVAST virus checker reveals no malware.

I've no idea how to resolve this. Solution[s] welcome and appreciated.

Thanks in advance.

FIREFOX 128.0.3 [64 bit]

WINDOWS Edition Windows 11 Home Version 23H2 OS build 22631.3880 Experience Windows Feature Experience Pack 1000.22700.1020.0

DEVICE Processor Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz 1.80 GHz Installed RAM 8.00 GB (7.87 GB usable) System type 64-bit operating system, x64-based processor

Secure Connection Failed

An error occurred during a connection to www.newsmax.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more… this what i get now after being able to get in earlier.

We followed the links below to block internet access in Firefox browser:

https://www.youtube.com/watch?v=fAGYYX5hYb8 https://github.com/mozilla/policy-templates/releases

We downloaded the ADMX and ADML files. Using these files, we were able to locate Mozilla Firefox in Group Policy Management and successfully block all websites in the Firefox browser using the pattern :///*.

However, we encountered an issue with exceptions. We do not wish to block certain websites, including localhost. We attempted to use the "Exceptions to block websites" option, providing values such as ://msn.com/ to exclude specific sites. Unfortunately, this approach did not work as intended. For instance, msn.com is one of the websites we want to allow, among others and also localhost.

We require assistance with the following issue: "Exceptions to block websites" is not functioning properly within the group policy of Mozilla Firefox.

About once per week, I'll be using Firefox and it will stop working. I'll close it and open it again and it gives me an error message "The application "Firefox" can't be opened."

If I download Firefox and reinstall it, everything will work fine for another week and then it will do it again. I'm not doing the same thing when it breaks. It does it on both my Mac Mini (macOS 14.5) and my Mac laptop (macOS 12.7.5).

It just started happening in May on both. Nothing has changed on both that I can think of.

If you open this website: https://www.zonnebloem.nl/ with the option Enhanced Tracking Protection the cookiebot popup banner is not shown as the third party tracking cookie from domain https://consent.cookiebot.com is protected and NOT loaded.

Does this mean Mozilla Firefox sees the https://consent.cookiebot.com cookie as a third party tracking cookie that needs to be blocked as nobody gave consent to load the cookiebot consent popup?

Question 1: Is according to Mozilla Firefox https://consent.cookiebot.com a third party tracking cookie that needs to be blocked if you as a user want to have guarantees over your privacy online?

Question 2: Is it not strange to see Firefox blocking a widely used cookie consent system to protect users by giving consent to select which cookies will be set yes/no?

Pinned tabs disappear from main browser window AFTER using "New private window" browser to test a different site issue. This has happened a few times for me. It is very cumbersome and should not be necessary to do a problem search and see all the steps needed to follow using the sessionstore.jsonlz4 process. Why can't Firefox have simple "restore PINNED tabs" history? I am going to plan on saving each link for each pinned tab in a document of my own simply because it is EXTREMELY annoying and TIME CONSUMING to try to get each of them back. Why does the "New Private Window" use cause this issue in the main browser window?

Since last update, when I am in email and select an image to download to my computer, it pops up in my browser. I have to right click to "Save As" to get it to my downloads folder, then click the back button of the browser to get back into email. Very frustrating. I have gone into firefox settings and set everything that I had an option to download to computer. It has not solved the problem. I have noticed in the application box in firefox settings, there is not an option of IMG, JPG, or PNG. Really need some help. thanks!

With a new tab, I ask a question, like 'When is Easter in 2025?' Nothing comes back to me, I just get a blank page. However, It still operates my Bookmarks. I tried clearing the cache but this didn't help. Other browsers, like Chrome, still work OK. Any suggestions?

Recently my Firefox does not load previous tabs when I closed Firefox down at night. I tried not closing my browser and that worked a couple of days. (always shut down my computer at night and restart it in the morning.) But that even does not work now. Everytime I restart my computer and open Firefox it starts with only a blank tab. I have read all the associated questions on here and tried everything posted, but to no avail. Do I need to go to a different browser to not lose my tabs? Please give me some help because this is irritating to start Firefox and not have my previous session tabs open. AND there is NO "restore previous session" available. Going through the history to try to find the tabs I'm looking for is a pain and NOT a viable solution. Thank you for your help in advance.

Please add features so that the recently visited page during the Firefox shortcut does not apply to the shortcut list. I only want to see a fixed shortcut on the shortcut page Even the pages I recently visited have been added to the shortcut, so I have to remove them daily. It's so inconvenient.

Hi. I cannot use stripe payments. I am using FF vLatest and have added it to the popup blocker exception list and every other exception list I can find. I have done this for http://stripe.com and for whatever website is trying to use stripe. No stripe payments ever work and I always get the same error attached. I have tried another browser and it works. How can I find out at least what is blocking the payments so I can disable it?

I'm having problems using Firefox in general. No websites will load properly except for the Firefox support site. It's not an internet issue because everything works fine when I use Google Chrome (I'm typing this from Chrome). I tried deleting my history and clearing caches/cookies but that didn't fix anything. I've included some screenshots of what I'm dealing with below.

Unable contact seller on Ebay, error "Firefox Can’t Open This Page To protect your security, www.google.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window."

Added ebay.com to exclusion list for security in Firefox. I am not able to ope this link in a new tab. Appears to be a bug.

Newsmax.com page will not load. When trying to load I get the following: ""An error occurred when trying to load newsmax.com. The authenticity of the received data could not be verified. Please contact website owners to inform them of this problem.""

I have Yahoo.com as my email provider (Firefox is my internet provider). When I get emails I don't want, I move them to the Junk Email option BUT, it only deletes that specific email and does NOT keep it from being sent again (and they ARE, repeatedly). I contacted Yahoo and and all they do is send me to a website that will answer the question but sign me up for a monthly $46 to $55 fee. Any way known that I can solve my problem?

This may be more of a Firefox sync problem, I'm not sure, but either way it is irritating. Every time I open Firefox it has me signed out of all my google accounts no matter how many times I select stay signed in or keep me signed in. I don't have the setting for deleting cookies on and I don't believe anything on my computer is clearing cookies without me knowing, and I personally do not clear cookies often if ever. If anybody knows what could be causing this any advice/help would be extremely useful and greatly appreciated, thank you.