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Which preference sets OS and version?

I would like to be able to control which OS and version is reported by my browser to sites like https://www.whatsmybrowser.org/ . I can do about:config but I don't see wh… (read more)

I would like to be able to control which OS and version is reported by my browser to sites like https://www.whatsmybrowser.org/ . I can do about:config but I don't see which setting has that info, to change it. I also see a User Agent Switcher extension, but it doesn't let you set the version of the OS. https://www.whatsmybrowser.org/ clearly shows my OS and version, so I know it's there somewhere. How do I change it?

Asked by Mike_levin Duela urtebete

Last reply by cor-el Duela urtebete

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Using Firefox today had trouble with online checking account Submit button grayed out, including trying to get a new Comcast account Continue button was grayed out--I need help to resolve this issue.

Basically in my online banking with chevron to login button is grayed out and won't allow me to login, including comcast account Continue button is grayed out. This is an… (read more)

Basically in my online banking with chevron to login button is grayed out and won't allow me to login, including comcast account Continue button is grayed out. This is an urgent matter because I can't get comcast online application for new account completed.

Asked by mailto159 Duela urtebete

Last reply by jscher2000 - Support Volunteer Duela urtebete

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I can't log into my xfinity account

I can't log into my xfinity account. I get the following: Secure Connection Failed An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR … (read more)

I can't log into my xfinity account. I get the following: Secure Connection Failed An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR

Asked by kathyglenn Duela urtebete

Last reply by jscher2000 - Support Volunteer Duela urtebete

  • Archived

I cannot connect to Xfinity to pay my bill, like I have for years!??

I have a Password Protection App. provided by my McAfee Virus Protection Service. I have used this service for years to pay my bills. We are senior citizens on a fixed … (read more)

I have a Password Protection App. provided by my McAfee Virus Protection Service. I have used this service for years to pay my bills. We are senior citizens on a fixed income stuck at home, this is our only way to conduct our business. Today is the due date for our payment. Thanks to firefox blocking access to Xfinity we will now be charged a late fee. Please help resolve this problem. Thanks, Bill Kennedy

Asked by Bill Duela urtebete

Last reply by jscher2000 - Support Volunteer Duela urtebete

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updated FF to 114.0.1 and will not open. Gives error: platform version 114.0.1 is not compatible with min version >= 113.02 max <= 113.02

Tell me how to "re" install my previous version of 113.02 and then fix this bug. Don't know where to get "old" versions to download and will old version just "install" r… (read more)

Tell me how to "re" install my previous version of 113.02 and then fix this bug. Don't know where to get "old" versions to download and will old version just "install" right over the version installed and keep all the bookmarks, etc.?

Asked by donP22 Duela urtebete

Last reply by jscher2000 - Support Volunteer Duela urtebete

  • Archived

Firefox is misbehaving on my IOS products

Hey guys, I recently switched from Chrome to Firefox on my Windows desktop and have added my Mac, iPad and iPhone to my account. On my desktop I have all 167 Passwords s… (read more)

Hey guys,

I recently switched from Chrome to Firefox on my Windows desktop and have added my Mac, iPad and iPhone to my account. On my desktop I have all 167 Passwords saved but the other devices only sync 27. I have reinstalled, relogged, removed sync, changed sync settings etc.

Thanks in advance and I hope you guys can help.

Asked by charliebitmyfinger Duela urtebete

Last reply by charliebitmyfinger Duela urtebete

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Search Results Changing

After search results show and I click to view one of them and then hit the back button to go back to the same search results they have somehow changed. What setting do I … (read more)

After search results show and I click to view one of them and then hit the back button to go back to the same search results they have somehow changed. What setting do I need to change to keep this from happening? See photos,...... (Search Results 1) in the original results and (Search Results 2) is what happens if I click on one of the results to read and then hit the back button to get back to the results.

Asked by simpleman2 Duela urtebete

Answered by jscher2000 - Support Volunteer Duela urtebete

  • Archived

Too many Dialects / Languages / Dictionaries

Hello Firefox community, Today I was trying to write a message and needed to change the language for spellchecki9ng a bunch of times and got super annoyed by the fact th… (read more)

Hello Firefox community,

Today I was trying to write a message and needed to change the language for spellchecki9ng a bunch of times and got super annoyed by the fact that Although I use 3 languages in my every day live I cant find a way to remove all the other dialects that I nether use nor will use ever like English (Zambia) or Spanish (Guatemala).

Is there a way to have only a few and not all 20+? I use:

  • Spanish (Spain)
  • Catalan (Valencia)
  • English (United Kingdom) / (US)

Thanks.

I'm using Firefox v114.0.2 as a RPM in Fedora 38 I've also added some pictures for y'all to see

Asked by paubergol Duela urtebete

Last reply by James Duela urtebete

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Google Authenticator extension

Team, I cannot find google authenticator extension in the add-ons manager. i am trying to migrate from google chrome to Mozilla Firefox but I need the google authenticato… (read more)

Team, I cannot find google authenticator extension in the add-ons manager. i am trying to migrate from google chrome to Mozilla Firefox but I need the google authenticator add-on.

Asked by ibossjosephtest Duela urtebete

Last reply by jscher2000 - Support Volunteer Duela urtebete

  • Archived

Address Bar

Every time I open my home page, which is google, the address bar automatically fills in the following string https://www.google.com/ . Then, as the cursor is already the… (read more)

Every time I open my home page, which is google, the address bar automatically fills in the following string https://www.google.com/ . Then, as the cursor is already there, if I start typing, it just types before that string and does not take me where I want to go.

On my son's firefox homepage, the address bar is always blank and that is what I need this to be.

How do I make sure my address bar is completely blank when I open a new tab or go to my homepage?

Asked by shelleym2021 Duela urtebete

Last reply by cor-el Duela urtebete

  • Archived

Google Account Log In Problem - Buttons Fail To Work

Greetings: Win11Enterprise_X64 , Firefox 114.0.2 (64-bit). Restart in safe mode yields the same result. "Clear Cache and cookies": Now, I very often have this issue. I … (read more)

Greetings:

Win11Enterprise_X64 , Firefox 114.0.2 (64-bit). Restart in safe mode yields the same result.

"Clear Cache and cookies": Now, I very often have this issue. I have 38 auto-logged in pinned tabs, of various sites, most of primary importance. Clearing the cookies ... is not quite an option, as this logs me out, what means, I have to manually log in to each site I am logged into right now.

Seeing this is a returning issue, which in my case happens quite a whole lot, and often to others (though likely in less amounts due to the fact I have many sites auto-logged in pinned and open)( I am wondering:

What exactly causes this? And since this is a recurring issue, not just for me, how come this has not been solved yet? I mean, there has to be a way, it can be fixed, right?

Seeing I do not add new extensions, and those I have do not update that often, it is not the add-ons. This is further proven by the fact that Safe Mode yields the same result.

Thus ... it is either caused within Mozilla Firefox, OR some site giving out "naughty cookies" that kill the button functions.

If the first: Then Mozilla has to fix this. If the latter, then Mozilla can create a system that "nukes" the naughty cookies. Call it for instance "The Sinterklaas Protection" (It's the Dutch Santa Claus version, who has a bag to put "naughty kids" in. Seems fitting. bagging "Naughty Cookies").

Thoughts?

Also, is there a way we can overcome this, an add-on or such?

Thank you: Xog.

Asked by dtm_samurai@hotmail.com Duela urtebete

Last reply by dtm_samurai@hotmail.com Duela urtebete

  • Archived

Websites does not load properly. Stuck in 1/4of loading bar.

I given feedback on firefox in google appstore and developer told me to further explanation what is happening. Firefox sometimes, becomes unresponsive for specific site… (read more)

I given feedback on firefox in google appstore and developer told me to further explanation what is happening. Firefox sometimes, becomes unresponsive for specific sites ... It starts loading them, but it get stuck in 1/4 of loading bar. It happens early morning most of the times which is unusual, right after I wake up. Site that it happens the most is 9gag.com. However, sometimes it happens to google search itself. What is funny when I use google search to access 9gag it fixes the problem, at least 33% of time, force stopping Firefox and cleaning cache helps additional 33% of time. Sometimes restart of phone is only thing that fixes the issue. My phone is xiaomy redminote5 with lineage 18.1 which is android 11. I use addons ublock and privacy bagger. If you message me where to find log in android file system I will share it ;) Sorry for wasting you time if it is already known issue. Thanks.

Asked by Conto Duela urtebete

Last reply by Paul Duela urtebete

  • Archived

When I access a particular website and choose options within that website, the page does not go to the selection until I manually "Refresh" the page by clicking on to the circular arrow symbol.

It may be the website itself, but I need to manually refresh the page when I choose to go to any other option, shown on the page, is chosen. That is, is this a particular… (read more)

It may be the website itself, but I need to manually refresh the page when I choose to go to any other option, shown on the page, is chosen. That is, is this a particular selection in the settings of Firefox?

Asked by josefjv Duela urtebete

Last reply by cor-el Duela urtebete

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  • Archived

PROBLEM ACCESSING MY GMAIL VIA FIREFOX

PROBLEM ACCESSING MY GMAIL VIA FIREFOX My wife and I both have (separate) Gmail accounts – we access them on Win 10 computers, using Firefox. I have set up two Firefox … (read more)

PROBLEM ACCESSING MY GMAIL VIA FIREFOX

My wife and I both have (separate) Gmail accounts – we access them on Win 10 computers, using Firefox. I have set up two Firefox “buttons” (one for each Gmail address), both of which worked perfectly – until today!

Now, when I click on EITHER of the two Gmail “buttons” I get ONLY my wife’s email! I CAN access my own Gmail with either my Android phone OR using the Edge browser however!

So far as I can see, nothing has changed with the two URLs (a different one for each button) – I’ve tried setting up a ‘new’ button from scratch and just using 'my' URL in the search bar but both still give the same result – my wife’s email account!

HELP!!

Asked by goshjm Duela urtebete

Answered by goshjm Duela urtebete

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  • Archived

Can no longer open Google Links/Suggestions when searching for products etc on my Acer Aspire Laptop.

Up until 2 weeks ago (so middle of June 2023) I had no issues with Firefox. However, since then I cannot open any 'GoogleAds' suggestions/links when searching products et… (read more)

Up until 2 weeks ago (so middle of June 2023) I had no issues with Firefox. However, since then I cannot open any 'GoogleAds' suggestions/links when searching products etc on my Acer Aspire Laptop (2023)?

I have Windows 11, Google is my nominated browser and my antivirus program is the same as when it was working OK.etc?

Non GoodleAds links, seem to work fine

As I don't know the exact date accessing the links/suggestions stopped working, I have no idea as to whether any Windows update has caused the issue with Firefox?

I can find my way round a computer, but I am not computer technically minded.

Any help would be appreciated as I am disabled and bedridden, so the internet is my key to the world.

Asked by thisismyprivate1 Duela urtebete

Answered by jscher2000 - Support Volunteer Duela urtebete