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I changed my the password to my Firefox account, let's call the old one "OldPassword" and the current one "NewPassword". When I sign into accounts.firefox.com, I enter "NewPassword", and it works as expected. HOWEVER, occasionally when I try to sign into my Firefox account, it tells me that password is INCORRECT.

The most reproducible situation is when I have some sync issue and I need to sign back into my Firefox Account on mobile in order to reestablish a Sync connection between FF Mobile and FF Desktop. In this situation, entering "NewPassword" fails, but "OldPassword" works!

If I go to accounts.firefox.com/settings/change_password, and enter "OldPassword" in the Current Password field and "NewPassword" in the New Password fields, it will say that I've entered an incorrect current password. When I put "NewPassword" in the Current PW field, it accepts that as correct, but then says, "New password cannot be the same as current password."

My current theory is that Firefox Sync used to be a separate service from the Firefox Account, and users could create a password for each that didn't necessarily have to be the same (That's how it used to work, right? Am I remembering that correctly?) A few years back, Sync got integrated into Account so it all uses one password. At some point, I updated my account password to "NewPassword", but for some reason the Sync part of the system didn't get its credential updated in the same way.

Can anyone provide insight into this situation, or how to fix it? I'd really like to not have to remember two separate FF passwords and guess which one to use each time I need to sign in.

I will call this syncing actually it is not. I have lockwise on my iphone. I AM SIGNED INTO my mozilla firefox account on my laptop. I discovered my lockwise passwords were no longer on my ios device. Trying to sign into my firefox lockwise account and it tells me password invalid, laptop signed in? What i need is to get my firefox passwords back to my lockwise firefox account to import them to another password manager. can you help please.

Just got a Email saying some signed in on a android 12? I have a another phone. The android 12 may be my old phone. I changed my password word. Is moz://a real? Email me back.

So i signed up in few websites and after completing my work instead of logging out I simply deleted everything history,cookies and all and I've disabled saving password info. But when I again open Firefox I'm still logged in. It doesn't happen in chrome why Firefox kept me logged in websites after clearing all cookies. Is there any solution to this?

I've been using Firefox Nightly for Android and Firefox for Android for years without issue. I've left Nightly at build 68.5a1 as it has several features that later bulds removed. I sync across all my mobile devices but NOT with my desktop. When a website requires a newer browser version to run, then I switch to plain Firefox.

Today Nightly would NOT open. It opened and pointed to an offline file. I noticed it was marked by "///". I'm sorry I didn't take a screenshot or note the file.

Reading several posts, I removed Nightly, purged the cash and purged the data. Then I reinstalled Nightly from the apk file I saved. While the install went without a hitch, it will NOT permit me to sign in to synch the data saved in all my other devices. It just spins as this image shows.

I read a post indicating a direct url for sign in and tried it. But it only worked for Firefox and NOT Nightly.

How do I resolve this?

Hello,

I created an account in Firefox with my old e-mail; nyayesh_abdollahi@fripost.org.

However, I have since deleted that e-mail and also forgotten the login password for that Firefox-account; therefore, I can't login to it albeit it exists.

I'm not sure how this works but I do believe the best way to resolve the matter is through the deletion of the aforementioned account.

Kindly, Nyayesh Abdollahi

While Enhanced Tracking Protection is "Enabled" by default... Log-in of websites get log-out automatically... If I "disable" Enhanced Tracking Protection, then I could log-in into websites... But as again enable Enhanced Tracking Protection, it suddenly get log-out again...

While I am logging into my favourite site with a 2-step verification process... 1st I enter login details, then I proceed for OTP verification, on filling the OTP, the OTP verification page keeps reloading and doesn't get login...

I want my 2nd verification turned back on , I had someone tracking my device turning this 2nd security off so they could steal my info , now I want it turned on so you know you calling the right device

Neither "Ready to scan" nor "Use email instead" will log me into my account in Firefox. When I try to log in, I'm only logged into my account in that one single tab that I used for it, Firefox accounts says it's "Chrome Mobile 84". I'm unable to get Firefox itself to log in to my account at all.

Firefox Beta 112.0b9 Samsung SM-G965F

I have two are clouds [email b] and [email a]. I am log in with [email a] I’m trying to register the other where they will be on the same account but somehow some has used the other o register and I can’t register the [email b] I wanted to register it also where I have on the same account the [email b] I don’t use for my Apple ID it is used for my iCloud mail I just just wanted to have them both combined as one on my fire fox

I have two accounts [email b] and [email a]. I am log in with [email a] I’m trying to register the [email b] on the same account but somehow is using it I can’t register it with the other because someone is using it the [email b] I someone is stealing my identity please help by combine them both on the same account the [email b] I don’t use for my Apple ID I use it for my iCloud mail I just just want to have two combined together as on on both combined accounts on my fire fox someone has stolen a lot of valuable information about me can you please help and bring it to a stop

Well, I scan the qr code, I login in the Website, it sends me to the account settings, and then nothing. Still not logged in to Firefox. Im using graphene OS, maybe it's some permission issue?

I need this fix now. I'm loosing time and I haven't got any. I'm unable to make the 2nd verification work. I went to the app store and got a Authenticator. It works except when I try to use it for the second verification. When I went to turn it on on my phone, it wouldn't turn on. I think it's still trying to sync. This is a serious problem that I didn't ask for and didn't expect to have another trouble shooting problem that is ruining my business. I'm trying to work and it won't let me.

May I talk to a person? I would love to get help. I need to get help, but I'm stopped from signing up due to this problem. Talking to someone works best for me and is the fastest way to fix this. I have to get my shop up yesterday.

Please help. [removed phone# from public forum]