My send email button has dissapeared

My send email button has dissapeared . I am unable to send any emails. Geek Squad has spent several hours trying to get my email send button back. They say there is a gli… (read more)

My send email button has dissapeared . I am unable to send any emails. Geek Squad has spent several hours trying to get my email send button back. They say there is a glitch in Thunderbird. Please fix it. My phone number is [edited phone# from public support forum]

Asked by gypsy234 Duela 2 egun

Last reply by david Duela 2 egun

Suggestion: Switch to New Tab

The behavior of Firefox on my iPad when long-pressing a link and selecting the “Open link in new tab” option is counter to how it should operate. It opens the link in a n… (read more)

The behavior of Firefox on my iPad when long-pressing a link and selecting the “Open link in new tab” option is counter to how it should operate. It opens the link in a new background tab. It should open the link in a new tab and bring that tab to the foreground, like it does in the desktop app.

Asked by HuntingPudel Duela astebete

Last reply by Paul Duela 2 egun

Video Lag/Stutter

Formatted my phone but playing videos still lags and stutters on Firefox browser on my Samsung. Only happens on Firefox, I've tested on Qwant, Duckduckgo and Brave and t… (read more)

Formatted my phone but playing videos still lags and stutters on Firefox browser on my Samsung. Only happens on Firefox, I've tested on Qwant, Duckduckgo and Brave and this problem doesn't occur. What might be the problem and solution?

It's interesting that sometimes the video plays fine until I unmute it. Sometimes the problem goes away after I stop and play or refresh the page. I often have to play the video on a different browser.

So, videos work fine on other browsers so I discart being a phone problem. But on my other phone this problem doesn't happen with firefox.

I've been for several months looking for help/answer/fix for this issue. And I've been with firefox for ever and I don't mind minor bugs and problems but this is starting to be a bit annoying and more and more I feel like I need to move on to a new browser.

Phone: Samsung S21 Ultra SM-G998B/DS Firefox: 127.0.2 (Build #2016028743) Extentions intalled: ublock

Asked by Stan_Lee Duela 5 egun

Last reply by Paul Duela 2 egun

kanban board

Hi I am dying to convert my thunderbird email into a kanban board in thunderbird and then access the emails there as I need to work with them. This will allow to automati… (read more)

Hi I am dying to convert my thunderbird email into a kanban board in thunderbird and then access the emails there as I need to work with them. This will allow to automatically see which emails are still to be done etc but in a very visual way instead of just scrolling through my email tags.

Does this exist and if so please how do I find it?

if it does not exist could the developers please kindly consider adding it into future thunderbirds?

Asked by Natascha Wolf Duela 4 egun

Last reply by Matt Duela 2 egun

PR_CONNECT_RESET_ERROR on https://vehicleenquiry.service.gov.uk/

Just for info this site works fine on other browsers on same machine, and on other machines. It is a Firefox issue. Running version 127.0.1 on Linux. Message is Secur… (read more)

Just for info this site works fine on other browsers on same machine, and on other machines. It is a Firefox issue.

Running version 127.0.1 on Linux.

Message is

Secure Connection Failed

An error occurred during a connection to vehicleenquiry.service.gov.uk. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Ronald Duncan Duela 3 egun

Last reply by cor-el Duela 2 egun

failure to forward any emails

When I try to forward an email, I get the response: Sending of the message failed. An error occurred while sending mail. The mail server responded: Please ensure your ema… (read more)

When I try to forward an email, I get the response: Sending of the message failed. An error occurred while sending mail. The mail server responded: Please ensure your email address and authenticating user match when sending messages. Please verify that your email address is correct in your account settings and try again.


The above response was when I tried to forward to another account of mine - both from comcast.net

Asked by hcch.sox Duela 4 egun

Last reply by Matt Duela 2 egun

Phantom folders on 2 machines running Thunderbird 115

Got Thunderbird on 2 machines and both have the same issue. I did try running only one at a time and still I cannot fix it. On a Yahoo! mail account I deleted a "Draft" … (read more)

Got Thunderbird on 2 machines and both have the same issue. I did try running only one at a time and still I cannot fix it.

On a Yahoo! mail account I deleted a "Draft" folder and it was sent to Trash. If I empty the trash it's gone until I either click Subscribe... and refresh the folder list or reopen TB. Then the folder comes back into Trash. I can't get rid of it.

I logged into the account via their web-based interface and checked my folders. The folder I deleted is indeed no longer there. Not in Trash. Nowhere.

I'm not referencing it in the account either. The option to save drafts is set to the "Drafts" folder, not the "Draft" folder.

I configured the folder properties to be neither subscribed nor offline. I then went to "server settings" and checked "show only subscribed folders" and unchecked "server supports folders that contain sub-folders and messages".

I shut down TB and relaunched it. Folder still comes back. I then shut it down again and deleted any references from the profile's folderTree.json, folderCache.json and the corresponding .msf files. I start TB again, folders still come back.

Then on two AIM accounts I have again phantom "Draft" folders in each. They're unchecked from sync and offline availability. Again I go to "subscribe..." and uncheck them. They don't disappear. I have "show only subscribed folders" checked and still the folders show. I then click Refresh in the subscribe dialog to reload the folder list. They're all checked again.

How do I get rid of these folders? Particularly bewildering is the Yahoo! case where I've explicitly told TB that the account server does not support folders within folders, I don't understand how it can read anything client- or server- side and still reach the conclusion that it needs to restore a "Draft" folder in Trash.

These issues are happening exactly the same on 2 different Windows machines both running TB, affecting the same accounts.

Asked by Searinox Navras Duela 4 egun

Last reply by Matt Duela 2 egun

unable to receive and send emails thru inbound.att.net and outbound.att.net

I have not been able to receive my att emails since 6/15/24 with my desktop using Thunderbird.. I do receive prompts "login to server inbound.att.net with user name ckfi… (read more)

I have not been able to receive my att emails since 6/15/24 with my desktop using Thunderbird.. I do receive prompts "login to server inbound.att.net with user name ckfischer@att.net -- FAILED - inbound.att.net and outbound.att.net is not working thru Thunderbird.

I have contacted AT&T and have access thru the browser for this account as well as on my phone, and they have not made any changes. This seems to be an server issue with Thunderbird. Please help - ckfischer@att.net THANK YOU -

Asked by ckfischer Duela 2 egun

Last reply by Matt Duela 2 egun

Videos will not load on FIrefox

I'm having issues with videos loading on ANY webiste, YouTube ect.... This started happening very recently out of the blue. Videos work fine on Edge. Additionally, I cann… (read more)

I'm having issues with videos loading on ANY webiste, YouTube ect.... This started happening very recently out of the blue. Videos work fine on Edge. Additionally, I cannot run Firefox in troubleshooting mode? It crashes. I tried "refreshing" and reinstalling Firefox to no avail. I am using AdAware AV and AVG anti viruses if it matters, I have tired disabling both and loading FIrefox, no changes.

Asked by hainsolo Duela 3 egun

Last reply by Paul Duela 2 egun

I've Downloaded Online Insights Study In The Past Week, But Now When I Try To Download It Again I Get This Message Online Insights Study Could Not Be Installed Because It Has A High Risk Of Causing Instability Or Security Problems.

I Have Had It Installed On Microsoft Edge For About A Year With No Problems. I Had It Installed For About 3 Months On Firefox Then I Needed To Install It Again & I Ge… (read more)

I Have Had It Installed On Microsoft Edge For About A Year With No Problems. I Had It Installed For About 3 Months On Firefox Then I Needed To Install It Again & I Get The Above Messages. Why Is It Doing This? There Hasn't Been Any Harm Done To My Computer. Also Firefox Needs A Customer Service Phone Number For People To Call & Explain Their Issues It's A Lot Quicker & Easier To Solve Your Problem.

Asked by Dean West Duela 6 egun

Last reply by James Duela 2 egun

Dark mode

I have a Samsung A14.....using an Android 14 operating system. I have Dark mode on at all times on my phone, however when I go online to any sites, it defaults to white s… (read more)

I have a Samsung A14.....using an Android 14 operating system. I have Dark mode on at all times on my phone, however when I go online to any sites, it defaults to white screen. I have tried the settings on the phone and in the Firefox settings but it still shows up in white screen. On my old phone, I can get all websites in dark mode so I know it is possible, can anyone help me?? Thanks

Asked by trachub666 Duela 6 egun

Last reply by Paul Duela 2 egun

Opening Firefox for Android has a significant delay when loading the first page/browser tabs

Firefox is very dear to me. I use it on my computer all the time for how much more relatively secure it is from other browsers. But Android version is a hellish nightmare… (read more)

Firefox is very dear to me. I use it on my computer all the time for how much more relatively secure it is from other browsers. But Android version is a hellish nightmare. When I open the app, even with no previous tabs on, it will not be responsive for more than 30-45 seconds for seemingly no reason. Same thing when I kill the app and start it again. If it does have open tabs, it will either not be able to fetch their sum number to be displayed on the top right corner until that aforementioned timespan passes, and/or I wont be able to remove/add tabs until again that period of time passes! This is a blocking issue that's been there for well over a year and a half, if not longer!

Asked by Mpavle Duela 5 egun

Last reply by Paul Duela 2 egun

after sync I lost the bookmarks that had been on my mobile device (kindle fire)

I setup sync, the device paired. It said it was syncing and when finished the bookmarks folder looked totally different on my kindle fire. I can not find any of the recen… (read more)

I setup sync, the device paired. It said it was syncing and when finished the bookmarks folder looked totally different on my kindle fire. I can not find any of the recently added bookmarks on the kindle. The History and Open Tabs are still the same, I didn't have those selected for sync. I checked and one password that I knew was previously incorrect on the kindle got updated to the correct one from the desktop. But I am worried about any possible passwords that were only on the kindle or were correct on the kindle and incorrect on the desktop, based on the bookmarks I suspect those were lost also. I was worried about this and had tried to find the profile data on the kindle but no file manager helped, I couldn't find it anywhere. And there doesn't seem to be a way to access profile manager on android. I also poked around with adb with no success. I was hoping to make a backup before using sync but I gave up and did sync anyway. Is there anyway to recover this data?

Asked by becyclist-temp Duela astebete

Last reply by Paul Duela 2 egun

The MediaFire page is blank.

Everytime I try to open MediaFire it's just a blank page, I've refreshed the page repeatedly but it didn't work, I also tried with other links, but it also didn't work, I… (read more)

Everytime I try to open MediaFire it's just a blank page, I've refreshed the page repeatedly but it didn't work, I also tried with other links, but it also didn't work, I kept seeing the blank page over and over again.

Asked by Yokai Yutagiri Duela 6 egun

Last reply by Paul Duela 2 egun

Does "Apply columns" [and "Apply View"] work in Tbird 115.12.2 (64-bit)?

I just added [and "Apply View"] to this question. -mr Does "Apply columns" work in Tbird 115.12.2 (64-bit)? I searched 'Thunderbird Solutions' for "Apply columns", th… (read more)

I just added [and "Apply View"] to this question. -mr

Does "Apply columns" work in Tbird 115.12.2 (64-bit)?

I searched 'Thunderbird Solutions' for "Apply columns", then read several of the 156 results, and read the Help Article "Message List Columns" ... but the results were [imo] not encouraging :-(

Does "Apply columns to" really work as described in Help Article "Message List Columns" ?

Is "Apply columns" a known flakey feature ??

Have I got a corrupted profile ???

Or ????

Thank you, --Mike Ramey

Asked by miker206wa Duela 3 egun

Last reply by david Duela 3 egun