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Flash Player Problems

  • 3 replies
  • 3 have this problem
  • 13 views
  • Last reply by Carm

Sumerton
Sumerton
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Cannot get into Facebook's "Words with Friends" .. Fix problem may be that I don't know what constitutes Flash content .. and am unable to open Flash Player's "Settings Manager" ... so cannot apply suggested fix(es)

Thanks for any help ..... Bill

Cannot get into Facebook's "Words with Friends" .. Fix problem may be that I don't know what constitutes Flash content .. and am unable to open Flash Player's "Settings Manager" ... so cannot apply suggested fix(es) Thanks for any help ..... Bill

All Replies (3)

kobe
kobe
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Hello,

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.

Sumerton
Sumerton Question owner
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Thanks for the quick response !

Tried that ... but unfortunately it did not help .. "Words with Friends" continues to cycle ... but never manages to load !!

Appreciate your help ..

Have a Great Day !! Bill

Carm
Carm
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Did you try disabling protected mode as well? You can do it with a script i wrote to make it easy on yourself.

http://firefoxcrash.blogspot.com/2013/12/disable-protected-mode-in-adobe-flash.html

Best Regards

Disclaimer: This may or may not resolve your problem, as i make no promises.