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bought secondhand apple how do i change to delete old owner's information

  • 4 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

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I've bought a secondhand Apple desktop and need to delete old owner's details and set mine to the computer especially when I plug in my iPhone/




             Name
           
           Firefox
         


             Version
           
           23.0.1
         


             User Agent
           
           Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:23.0) Gecko/20100101 Firefox/23.0
I've bought a secondhand Apple desktop and need to delete old owner's details and set mine to the computer especially when I plug in my iPhone/ Name Firefox Version 23.0.1 User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:23.0) Gecko/20100101 Firefox/23.0

All Replies (4)

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Does this apply to Firefox, for that create a new profile and delete his old one.

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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back soon.

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Reset isn't going to delete all the old owner's private data.

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It is best to ask advice at a Mac oriented forum if you need to remove/modify data that is set at the OS level.

You can create a new Mac user account and delete the user account from the previous user get get rid of data stored in that account.

Specific data for Firefox can be reset by creating a new profile