Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I accidently used an old sync key on my 3rd computer and need to change it to match the other 2 computers. How can I remove the wrong sync key and replace?

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by maustincpt

maustincpt
maustincpt
more options

I was trying to sync a 3rd computer and when I looked up what I thought was the current sync key and entered it, I realized the key I used was old and now doesn't match the other 2 computers. How can I delete the wrong key from the 3rd computer in order to enter the correct key?

I was trying to sync a 3rd computer and when I looked up what I thought was the current sync key and entered it, I realized the key I used was old and now doesn't match the other 2 computers. How can I delete the wrong key from the 3rd computer in order to enter the correct key?

Chosen solution

hello, on your 3rd computer go into Firefox > options > sync and click on "unlink this device" afterwards you can set it up again with the correct credentials.

Read this answer in context 👍 0

All Replies (2)

philipp
philipp
  • Moderator
more options

Chosen Solution

hello, on your 3rd computer go into Firefox > options > sync and click on "unlink this device" afterwards you can set it up again with the correct credentials.

maustincpt
maustincpt Question owner
more options

Thanks so much! That worked.