Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox beta crashes in reader mode

whitecloud1
whitecloud1
more options

I have used Firefox beta on a Samsung galaxy note 2. It's fine except that on some sites I see a yellow triangle with an exclamation mark to the left of the address bar. If I then click on the right square to view text 

in reader mode the app crashes. This doesn't happen if I do the same in ordinary Firefox app. I have just deleted the beta version and will use Firefox stable for now as I need the Reader plug in which works in basic app.
I have used Firefox beta on a Samsung galaxy note 2. It's fine except that on some sites I see a yellow triangle with an exclamation mark to the left of the address bar. If I then click on the right square to view text in reader mode the app crashes. This doesn't happen if I do the same in ordinary Firefox app. I have just deleted the beta version and will use Firefox stable for now as I need the Reader plug in which works in basic app.

Chosen solution

Sorry for that.

Type about:crashes in AddressBar and provide some recent crash id's starting with bp-

Read this answer in context 👍 0

All Replies (2)

iamjayakumars
iamjayakumars
more options

Chosen Solution

Sorry for that.

Type about:crashes in AddressBar and provide some recent crash id's starting with bp-

whitecloud1
whitecloud1 Question owner
more options

Thank you for the helpful information. As I had already deleted Firefox Beta, I reinstalled it to try to recreate the problem. Strangely, there's no yellow triangle on the problem sites and reader mode works fine now. Perhaps the clean reinstall solved the problem as I had accepted a lot of updates to the original installation. I don't know if having both Beta and Stable versions installed has had any effect. Anyway, the annoying crashing problem seems to have solved itself for now. Thank you.