Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox lost bookmarks when updating. Was using os 10.4.11

  • 3 replies
  • 2 have this problem
  • 8 views
  • Last reply by cor-el

more options

Firefox lost bookmarks when updating. Was using os 10.4.11 only found 1 profile with none of my bookmarks. Currently using latest OS

Firefox lost bookmarks when updating. Was using os 10.4.11 only found 1 profile with none of my bookmarks. Currently using latest OS

All Replies (3)

more options

Which Mac OS X version and which Firefox version are you currently using?

more options

os 10.8.2 Firefox 17.0.1

more options

Did you find a places.sqlite file in the profile folder or JSON backups in the bookmarkbackups folder?

  • /Users/<user>/Library/Application Support/Firefox/Profiles/<profile>/

In Mac OS X v10.7 and later, the $HOME/Library folder is a hidden folder.

Open Finder and use one of these:

  • Go > Go To Folder (Shift-Command-G) and in the dialog type: ~/Library
  • Open the "Go" menu and hold down the Option key to make the Library appear