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My AOL account on Firefox got hacked and I lost all contacts and file folders. Is there anyway I can find a backup file and reload??

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My AOL account is on Mozilla/firefox, I do not have a disk loaded version. Unfortunately, I stupidly gave a "AOL Support" service my password, they got into my account, sent emails to my contact list, and cleared out my contacts as well as my saved folders. I immediately changed my password, but still lost the files. Is there a procedure I can use to recover those AOL files??

My AOL account is on Mozilla/firefox, I do not have a disk loaded version. Unfortunately, I stupidly gave a "AOL Support" service my password, they got into my account, sent emails to my contact list, and cleared out my contacts as well as my saved folders. I immediately changed my password, but still lost the files. Is there a procedure I can use to recover those AOL files??

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You should contact AOL directly. They probably make backups every so often. Might not be up-to-date, but it's a better bet than combing through old cache files on your PC.