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crash report no response and now cannot submit new report Crash ID: bp-b52515ea-9ec8-436a-88b4-019572111013

  • 2 replies
  • 3 have this problem
  • 5 views
  • Last reply by moiraeh

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Firefox has been crashing and cant open it at all. Tried reinstall to no effect. None of suggestions work. Cant submit report now either, Help!!

Firefox has been crashing and cant open it at all. Tried reinstall to no effect. None of suggestions work. Cant submit report now either, Help!!

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That sorted it. Thank you cor-el. Moira

Modified by moiraeh