Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 4 requests the master keyword when I'm not doing anything, is it perhaps Firefox sync that tries to synchronize?

  • 2 replies
  • 7 have this problem
  • 1 view
  • Last reply by Hasan

juanjosehernandezrey
juanjosehernandezrey
more options

Firefox asks for the master password when it is idle or at least I'm not entering a password protected site. It's very worrying... I suspect that it may be due to Firefox Sync. Does Firefox Sync need a password? How can I know what is the master password being requested for?

Firefox asks for the master password when it is idle or at least I'm not entering a password protected site. It's very worrying... I suspect that it may be due to Firefox Sync. Does Firefox Sync need a password? How can I know what is the master password being requested for?

All Replies (2)

owenduffy
owenduffy
more options

Having random unsolicited requests for the Master Password is clearly a security weakness of Firefox Sync, you could be responding to an attempted attack.

What were they thinking?

I have disabled Firefox Sync because of this security compromise.

Owen

Hasan
Hasan
more options

go to Help Menu -> select "Restart with Add-ons Disabled"

Firefox will close then it will open up with just basic Firefox. You can enable the Add-ons later. Check and tell if its working.