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After upgrading to 4.0 my digital persona software will not work, any suggestions?

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  • 64 have this problem
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  • Last reply by Hagar1

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Digital Persona is security software that allows you to use a swipe of your finger to enter the security to get into various websites. After upgrading to firefox 4 digital persona will not work within firefox 4. It works outside firefox 4. I get an error message " firefox doesn't know how to open this address because protocol (dpql) isn't associated with any program.

Digital Persona is security software that allows you to use a swipe of your finger to enter the security to get into various websites. After upgrading to firefox 4 digital persona will not work within firefox 4. It works outside firefox 4. I get an error message " firefox doesn't know how to open this address because protocol (dpql) isn't associated with any program.

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Digital Persona have abandoned their fingerprint reader and it will not work in Firefox 4. For more details see https://support.mozilla.com/en-US/questions/799388

Modified by TonyE

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Why do we blame Digital Persona when it could be Mozilla and Firefox 4's problem?

Why did they change is the better question I think.