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Bookmarks do not work. Cannot restore. Cannot save.

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  • 12 have this problem
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  • Last reply by John99

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Windows 7 Firefox 3.6.16 Two upgrades ago I lost use of all bookmarking. I cannot save bookmarks. I cannot restore bookmarks.

Windows 7 Firefox 3.6.16 Two upgrades ago I lost use of all bookmarking. I cannot save bookmarks. I cannot restore bookmarks.

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Sorry you have had problems. Someone else may give a better answer but some quick comments

  • do not use the delete settings options when uninstalling firefox, it removes profile info from ALL installed versions including your bookmarks see this post

Modified by John99