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Noticed horizontal black bar between tool bar and navigation bar after trial run of Registry Mechanic. Now I can't get rid of the black bar. Any suggestions?

  • 2 replies
  • 20 have this problem
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  • Last reply by Pal_Joey

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Solid black bar running across the screen between the tool bar and the navigation bar, approximately 1/4 inch thick. Unable to delete or alter in any way.

Solid black bar running across the screen between the tool bar and the navigation bar, approximately 1/4 inch thick. Unable to delete or alter in any way.

All Replies (2)

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Issues with a black (empty) toolbar can be caused by a plugin or an extension that is not compatible with Firefox 3.6 and isn't working properly anymore.

A toolbar like the "ZoneAlarm Spy Blocker Plugin Stub for 32-bit Windows" and other toolbars like "Ask.com" or "My Web Search" can cause this issue. You can see the toolbars in View > Toolbars.

See http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins

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I upgraded to Firefox 3.6 and found the black bar.

I went through the plug in and safe mode scenarios before I came across the Zone Alarm toolbar tip

Once this was disabled <View, Toolbars, untick Zone Alarm>

Thank you someone