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Tools, Options problem

manukarik
manukarik
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I'm trying to check my privacy settings by selecting Tools, then Options, but nothing happens. How do I sort this out?

I'm trying to check my privacy settings by selecting Tools, then Options, but nothing happens. How do I sort this out?

Chosen solution

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

Read this answer in context 👍 0

All Replies (4)

the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

manukarik
manukarik Question owner
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Thanks! Gained access in Safe Mode. I should have thought of that! Not sure what's preventing access when not in Safe Mode though.

manukarik
manukarik Question owner
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Just an update. Since running in Safe Mode, I now have access in "Standard" mode too. Thanks again for your help!

the-edmeister
the-edmeister
  • Moderator
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You're welcome.