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My bookmarks have disappeared and won't restore. Nothing will save either.

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  • 18 have this problem
  • 7 views
  • Last reply by cor-el

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My bookmarks have disappeared and won't restore. The save feature won't work either. i have located the backup in profiles, but nothing will install.

My bookmarks have disappeared and won't restore. The save feature won't work either. i have located the backup in profiles, but nothing will install.

All Replies (1)

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This can be a problem with the file places.sqlite that stores the bookmarks and the history.