Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Back/ forward buttons and refresh buttons have greyed out and don't work, how can I fix that?

  • 1 reply
  • 56 have this problem
  • 9 views
  • Last reply by cor-el

rgmiller7
rgmiller7
more options

Woke up this morning to find firefox's back/forward buttons and refresh unresponsive. They are just greyed out. Also, when I open Firefox it usually goes to my home page, now it just opens to an "untitled" page. I tried resetting the home page, only to find it was set correctly. The only way to get to the home page is to hit the home button. The only thing that happened overnight, that I can see, is updates on 'screenshot-program' and 'smarterfox.' I don't know what to do about it, please help?

Woke up this morning to find firefox's back/forward buttons and refresh unresponsive. They are just greyed out. Also, when I open Firefox it usually goes to my home page, now it just opens to an "untitled" page. I tried resetting the home page, only to find it was set correctly. The only way to get to the home page is to hit the home button. The only thing that happened overnight, that I can see, is updates on 'screenshot-program' and 'smarterfox.' I don't know what to do about it, please help?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox