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I need help enabling cookies at a gaming website

  • 3 replies
  • 0 have this problem
  • 22 views
  • Last reply by cor-el

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I have tried to make sure cookies are enabled at BigFish.com website but I have probably made things worse or did it wrong. Both problems follow me around and please understand I have also been in contact with BigFish techs but I am not getting far in any solution.

I was told to clear the browser cache which I have done both for Firefox and BigFish but I can detect no difference at all. I am still told at the BF website that cookies are needed in order for me to enter.

I am at my wits' end with this and at my age of 83 I feel like I am rushing on that downhill slide much more quickly due to this problem. I feel that I have made some error in my wildly clicking around but I don't always understand the terminology exactly.

If anyone knows how to explain this to me in perhaps easy steps I would be most appreciative.

Thank you,

Gail

I have tried to make sure cookies are enabled at BigFish.com website but I have probably made things worse or did it wrong. Both problems follow me around and please understand I have also been in contact with BigFish techs but I am not getting far in any solution. I was told to clear the browser cache which I have done both for Firefox and BigFish but I can detect no difference at all. I am still told at the BF website that cookies are needed in order for me to enter. I am at my wits' end with this and at my age of 83 I feel like I am rushing on that downhill slide much more quickly due to this problem. I feel that I have made some error in my wildly clicking around but I don't always understand the terminology exactly. If anyone knows how to explain this to me in perhaps easy steps I would be most appreciative. Thank you, Gail

All Replies (3)

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I am still working on this problem. I follow the directions but it still doesn't help. I think there is a problem at the BigFish website.

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