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Cannot login on Firefox

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  • 2 have this problem
  • 11 views
  • Last reply by worldisc

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I accidentally entered the wrong age (5) when setting up my Firefox account using Firefox so now I cannot login on Firefox (only Chrome). I keep getting the message "Cannot create account. You must meet certain age requirements to create a Firefox account." Is there any way around this?

I accidentally entered the wrong age (5) when setting up my Firefox account using Firefox so now I cannot login on Firefox (only Chrome). I keep getting the message "Cannot create account. You must meet certain age requirements to create a Firefox account." Is there any way around this?

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Disregard, I figured it out (solution: clear cache).