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Lost all

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  • 2 have this problem
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  • Last reply by Paul

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Im login on my account but all data lost no bookmarks password etc. Wtf?

Im login on my account but all data lost no bookmarks password etc. Wtf?

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Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.