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I am trying to save log-in info but can't seem to enable the 'ASK TO SAVE LOG-INS AND PASSWORDS FOR WEBSITES' on the PREFERENCES / PRIVACY AND SECURITY page.

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  • 1 has this problem
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  • Last reply by McCoy

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I am trying to save log-in info but can't seem to enable the 'ASK TO SAVE LOG-INS AND PASSWORDS FOR WEBSITES' on the PREFERENCES / PRIVACY AND SECURITY page.

I am using FireFox Quantum 68.0.1 on a MAC Powerbook which uses MacOS Sierra 10.12.4

Can u help?

I am trying to save log-in info but can't seem to enable the 'ASK TO SAVE LOG-INS AND PASSWORDS FOR WEBSITES' on the PREFERENCES / PRIVACY AND SECURITY page. I am using FireFox Quantum 68.0.1 on a MAC Powerbook which uses MacOS Sierra 10.12.4 Can u help?

All Replies (5)

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djaassociates said

I am trying to save log-in info but can't seem to enable the 'ASK TO SAVE LOG-INS AND PASSWORDS FOR WEBSITES' on the PREFERENCES / PRIVACY AND SECURITY page.

Hello djaassociates,

What happens when you want to enable that feature ? Is the button greyed out ?

If so, would you please check to see if maybe you're in permanent private browsing mode :

Options/Preferences => Privacy & Security => History

Choose : "Use custom settings for history"

Make sure that "Always use private browsing mode" is unchecked.

Any difference ?

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Are you using any password add-ons/programs?

If McCoy's suggestion does not help,

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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Can you modify signon.rememberSignons on the about:config page or is this pref locked?

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.

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djaassociates said

????/

Right back at you :  ? ? ?

If this means that you don't understand the advice/suggestions; would you please say so ?