Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No Version Of Videodownload Helper Works Anymore

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by McCoy

more options

I just purchased a new laptop and I'm running Windows 10 with the Firefox Quantum 61.0.7 browser. I installed the current version of Videodownload Helper 7.3.5 and I am unable to properly download any videos with this set-up. Prior to this I had been using a laptop with Windows XP and an older version of Firefox and Videodownloader and it worked perfectly. Is there anything I can do to make my current system work, or is this just a lost cause because of defects in Mozilla ?

I just purchased a new laptop and I'm running Windows 10 with the Firefox Quantum 61.0.7 browser. I installed the current version of Videodownload Helper 7.3.5 and I am unable to properly download any videos with this set-up. Prior to this I had been using a laptop with Windows XP and an older version of Firefox and Videodownloader and it worked perfectly. Is there anything I can do to make my current system work, or is this just a lost cause because of defects in Mozilla ?

All Replies (3)

more options

No 'defects in Mozilla' - would you please post this on their
support forum  ?

https://groups.google.com/forum/#!forum/video-downloadhelper-q-and-a

more options

We have seen more reports about issues with the 7.3.5 version Maybe try the 7.3.4 version from the version page.

more options

cor-el said

Maybe try the 7.3.4 version from the version page.

It has a warning : "Be careful with old versions!"

But the header of the question reads :

"No Version Of Videodownload Helper Works Anymore "

Modified by McCoy