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Is it possible to recover a Sync account from an old email?

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  • 1 has this problem
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  • Last reply by Kevin

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I no longer have access to the email I registered with and therefore cannot reset my password. The account was registered under jordan@canning.io

Thank you.

I no longer have access to the email I registered with and therefore cannot reset my password. The account was registered under jordan@canning.io Thank you.

Chosen solution

If you don't know the password then no. Even then you may need to respond to a confirmation email sent to the registered email address.

Resetting the password on the Sync account removes all the stored data.

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Chosen Solution

If you don't know the password then no. Even then you may need to respond to a confirmation email sent to the registered email address.

Resetting the password on the Sync account removes all the stored data.