Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes as soon as I log onto my facebook profile. I cleared the cache and cookies however the problem remained there, what shall I do?

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by Tonnes

indri_manzo
indri_manzo
more options

Please find the below Crash Reports:

bp-87a8cd9f-280b-42a3-9138-c7e721171204 12/4/2017 7:09 PM bp-3d2f83e5-66b0-40a1-aa8c-6401e1171203 12/3/2017 4:46 PM bp-dd2ad30b-62d2-4465-b895-907941171130 12/1/2017 12:22 AM bp-74b3cc47-4446-40ca-916f-b96791171130 11/30/2017 4:45 PM bp-d71ebdb5-bb8d-4e1a-b66f-c221b1171129 11/29/2017 11:46 AM bp-6377039e-569f-4f47-9dc8-8c3b81171128 11/29/2017 12:48 AM bp-31a3d057-f9cb-482a-ae39-5b25e1171128 11/28/2017 10:02 AM

Please find the below Crash Reports: bp-87a8cd9f-280b-42a3-9138-c7e721171204 12/4/2017 7:09 PM bp-3d2f83e5-66b0-40a1-aa8c-6401e1171203 12/3/2017 4:46 PM bp-dd2ad30b-62d2-4465-b895-907941171130 12/1/2017 12:22 AM bp-74b3cc47-4446-40ca-916f-b96791171130 11/30/2017 4:45 PM bp-d71ebdb5-bb8d-4e1a-b66f-c221b1171129 11/29/2017 11:46 AM bp-6377039e-569f-4f47-9dc8-8c3b81171128 11/29/2017 12:48 AM bp-31a3d057-f9cb-482a-ae39-5b25e1171128 11/28/2017 10:02 AM

All Replies (1)

Tonnes
Tonnes
  • Locale Leader
more options

Are you sure your Comodo software is up to date? Also see this support article. I know you are on Windows 8, but the same may apply. Also make sure Windows has all updates.