Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My sign in (as on my Mac desktop) is not being accepted on iPad. I am told I have been sent a verification email but none has arrived. What next?

  • 1 reply
  • 3 have this problem
  • 6 views
  • Last reply by Andrew

more options

Why won't Firefox accept my sign in details? I am using the same email and password as my Mac my desktop for Firefox.

Why won't Firefox accept my sign in details? I am using the same email and password as my Mac my desktop for Firefox.

Chosen solution

We were experiencing some outages. Can you clear the cache and cookies and try logging in again?

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

We were experiencing some outages. Can you clear the cache and cookies and try logging in again?