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Firefox crashes

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  • 1 has this problem
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  • Last reply by Scribe

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Crash ID: bp-2287c398-6e34-4606-a368-29a7d2151130

Each time I click on the FireFox icon, Mozilla Crash Reporter window appears.

Crash ID: bp-2287c398-6e34-4606-a368-29a7d2151130 Each time I click on the FireFox icon, Mozilla Crash Reporter window appears.

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Hi, this seems to be a problem with 'Websense Endpoint.' So please check to see if it's on your machine or within your organisation, and if possible, try updating or disabling it to see if that fixes the crashes.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.