Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox 38.0 64-bit beta can't have SSL enabled by other programs

  • 1 reply
  • 4 have this problem
  • 15 views
  • Last reply by cor-el

more options

I was getting certificate errors :

www.google.com uses an invalid security certificate.

The certificate is not trusted because the issuer certificate is unknown.

(Error code: sec_error_unknown_issuer)

I fixed it by :

  • BitDefender -> Privacy settings -> disable Scan SSL
  • adguard -> Browsers -> Don't filter

SSL can't be enabled when using firefox 38.0 64-bit beta, please fix this bug, I want to be protected

I was getting certificate errors : www.google.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. (Error code: sec_error_unknown_issuer) I fixed it by : * BitDefender -> Privacy settings -> disable Scan SSL * adguard -> Browsers -> Don't filter SSL can't be enabled when using firefox 38.0 64-bit beta, please fix this bug, I want to be protected

Chosen solution

If you use software that puts itself in the connection chain then you can expect this to happen. You would have to install a root certificate of this software to make Firefox trust this certificate if you do not trust the Firefox built-in protection. You need to contact the creators of your security software for instruction if you do not know how to proceed.

Read this answer in context 👍 2

All Replies (1)

more options

Chosen Solution

If you use software that puts itself in the connection chain then you can expect this to happen. You would have to install a root certificate of this software to make Firefox trust this certificate if you do not trust the Firefox built-in protection. You need to contact the creators of your security software for instruction if you do not know how to proceed.