Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Have cleared all the messages in my inbox except 1 which I can't remove. Err mess says disc is full but I cant compact bec it says another process is operating

  • 2 vastust
  • 4 on selline probleem
  • 1 view
  • Viimati vastas johncsharp

more options

An old message is stuck in my inbox. No matter what I do it will not delete and I can no longer receive emails on this computer because I get this message: There is not enough disc space to download new messages. Try deleting old mail, emptying the Deleted folder, and compacting your mail folders, and then try again. I have cleared my delete and send files and substantially reduced my folders, but the same situation applies. I have tried to manually compact, but I then get the message that it cannot compact as another process is in operation. However, on my iphone or on another computer, I can still get updated emails.

An old message is stuck in my inbox. No matter what I do it will not delete and I can no longer receive emails on this computer because I get this message: There is not enough disc space to download new messages. Try deleting old mail, emptying the Deleted folder, and compacting your mail folders, and then try again. I have cleared my delete and send files and substantially reduced my folders, but the same situation applies. I have tried to manually compact, but I then get the message that it cannot compact as another process is in operation. However, on my iphone or on another computer, I can still get updated emails.

Valitud lahendus

try taking Thunderbird offline File menu (Alt+F) > offline > workoffline Close Thunderbird reboot your computer Restart Thunderbird and try compacting while Thunderbird is still offline.

Loe vastust kontekstis 👍 1

All Replies (2)

more options

Valitud lahendus

try taking Thunderbird offline File menu (Alt+F) > offline > workoffline Close Thunderbird reboot your computer Restart Thunderbird and try compacting while Thunderbird is still offline.

more options

Many thanks. I'll try that.