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Firefox keep crashing
Hi everyone, my question is why my firefox keep crashing after i reinstall it and install new one? Its happening a couple of times a day, and since im not very good at solving this kind of problems i need back up. I read tons of material about this exact problem and the most metioned and important thing was showing crash reports. So here my last crash reports.
https://crash-stats.mozilla.com/report/index/f1d66a3a-8daa-4779-b412-107852140208 https://crash-stats.mozilla.com/report/index/f185355a-5d6c-4d57-a733-727512140208 https://crash-stats.mozilla.com/report/index/a8f368a1-3bc1-4359-87b7-81b2c2140207 https://crash-stats.mozilla.com/report/index/b4be024c-2344-48f7-ab7d-b74e12140205 https://crash-stats.mozilla.com/report/index/09f08447-6987-45e8-a031-668a22140205
Any idea what is the source causing this problem ?
Muudetud
All Replies (2)
hello Martinn, unfortunately those crash reports did return empty, which means they didn't contain any information about what triggered the crashes. since these empty reports tempt to happen for some issues with hardware acceleration, you could try updating the graphics driver of your system (this should be the right link for your configuration): http://www.geforce.com/drivers/results/66698
in case this doesn't solve the problem, you can also try to disable hardware acceleration in firefox > options > advanced > general.
Try a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender: Home Page:
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked