In Firefox 20.0.1 - how to close pop-up adds with no close button; I may never use Firefox again!
Since I updated Firefox to 20.0.1 pop-up ads appear constantly despite being blocked in tools/options. For instance, right now a pop-up ad from edge.dealply.com offering a Rockwood 1601 USP door for $18.36 and other products cannot be removed from my screen (no close button) and is covering content I need. It appears I have no choice but to stop using Firefox and warn all my friends and acquaintances.
All Replies (2)
hello. this sounds like a problem caused by adware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.
Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware
See:
- http://kb.mozillazine.org/Prevent_websites_from_disabling_new_window_features
- http://kb.mozillazine.org/JavaScript#Advanced_JavaScript_settings
Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender: Home Page:
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
You can look at Adblock Plus to pop-ups.
- Adblock Plus: https://addons.mozilla.org/firefox/addon/adblock-plus/
You need to subscribe to a Filter list (e.g. the EasyList).