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Every time I open Firefox it tells me that I need to update flashplayer, I download the update, it automatically tries to open as a ms word file

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I cannot find a way to download a version of the update that is actually an installer rather than a word file. I am running a mac, os x 10

I cannot find a way to download a version of the update that is actually an installer rather than a word file. I am running a mac, os x 10

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The file should end with .dmg, which normally is a system extension not associated with Microsoft Word. Is Firefox changing the name??

Since the same plugin is used by both Safari and Firefox, have you tried downloading with Safari?