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Teema arhiveeriti. Please ask a new question if you need help.

Firefox Mobile sync gives me "Recovery Key incorrect. Please try again."

  • 3 vastust
  • 4 on selline probleem
  • 31 views
  • Viimati vastas ossman

ossman
ossman
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This is a continuation of this issue, that was closed without a resolution:

http://support.mozilla.org/en-US/questions/931089

I'm using a custom sync server, and getting "Recovery Key incorrect. Please try again." whenever I click "Connect". The sync log that exists in the desktop version of Firefox is not present in the mobile version, so I have no idea how to debug this further on my own.

This is a continuation of this issue, that was closed without a resolution: http://support.mozilla.org/en-US/questions/931089 I'm using a custom sync server, and getting "Recovery Key incorrect. Please try again." whenever I click "Connect". The sync log that exists in the desktop version of Firefox is not present in the mobile version, so I have no idea how to debug this further on my own.

Valitud lahendus

Ok, I think I've figured it out. There is a bug/feature disparity in Firefox mobile compared to the desktop version.

The mobile version will only accept the more modern "friendly encoded" AES keys. The desktop version however, will accept any old string you give it (which it then turns into a key using some magic).

There is a way around it though. If you have a desktop version of firefox, you can get at the massaged version of the sync key. Just set up sync with your passphrase. Then go into Prefernces->Sync->Manage Account->My Recovery Key. There's a version of your key that Firefox mobile will accept.

Unfortunately it is now crapping out on some other bug and refusing to accept the server URL. God this thing is buggy...

Loe vastust kontekstis 👍 0

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Doesn't it work with the (4x3) 12-character code to pair a device?

You need to have a desktop version of Firefox running at the same time to make this work.

ossman
ossman Küsimuse esitaja
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No, that method only works for Mozilla's own servers, not when you're running a custom one. For a custom server you have to enter the basic username/password/key.

ossman
ossman Küsimuse esitaja
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Valitud lahendus

Ok, I think I've figured it out. There is a bug/feature disparity in Firefox mobile compared to the desktop version.

The mobile version will only accept the more modern "friendly encoded" AES keys. The desktop version however, will accept any old string you give it (which it then turns into a key using some magic).

There is a way around it though. If you have a desktop version of firefox, you can get at the massaged version of the sync key. Just set up sync with your passphrase. Then go into Prefernces->Sync->Manage Account->My Recovery Key. There's a version of your key that Firefox mobile will accept.

Unfortunately it is now crapping out on some other bug and refusing to accept the server URL. God this thing is buggy...