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Teema arhiveeriti. Please ask a new question if you need help.

Help me to check the username and password, really thank you

lizhu
lizhu
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Unlukily, I foget the account name and password, so I can't reset my password, I only have Sync key: deleted by a moderator, Could you help me check the information and email me , my email is 3djulius@gmail.com, Thanks a lot. I have many important links. Help me,please

Unlukily, I foget the account name and password, so I can't reset my password, I only have Sync key: ''deleted by a moderator'', Could you help me check the information and email me , my email is 3djulius@gmail.com, Thanks a lot. I have many important links. Help me,please

Muudetud the-edmeister poolt

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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Don't post your Sync Key in public, it it a security key that no one except you has. Not even Mozilla has access to your Sync key, and it isn't helpful for recovering your account password.

Assuming that your Sync account was created in the last 12 months, the email address that you used when you created your Sync account is your account name.

You can use this page to begin the process to reset your account password.
https://services.mozilla.com/reset-password/