Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Teema arhiveeriti. Please ask a new question if you need help.

You request that I upgrade to 4.01.(3) exe but I run the download and nothing happens

  • 2 vastust
  • 6 on selline probleem
  • 13 views
  • Viimati vastas carolynecc

HenryHewett
HenryHewett
more options

You advise that I am not protected with current firefox and ask me to upgrade. I download update but nothing happens. No negative messages! Help

You advise that I am not protected with current firefox and ask me to upgrade. I download update but nothing happens. No negative messages! Help

All Replies (2)

Svetlana
Svetlana
more options

1) Download the installer at http://www.getfirefox.com

2) Open File Explorer at the folder it's in

3) Close Firefox (File -> Exit)

4) Check that no firefox.exe processes are running in task manager (ctrl+alt+del)

5) Run the installer

For more information, please see here: Installing Firefox

Please let us know whether this helps.

Muudetud Svetlana poolt

carolynecc
carolynecc
more options

i have the same problem, the update no matter how many times i download it keeps popping back up as if id never downloaded it..annoying...