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My sites often open in Italian, though my language choices are English & French

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I have chosen English and French as my languages in Preferences, but most of my sites open up in Italian. How can I get them to open in English or French?

I have chosen English and French as my languages in Preferences, but most of my sites open up in Italian. How can I get them to open in English or French?

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Where does your IP locates you?

See http://whatismyipaddress.com/

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my IP locates me in southern France, where I live.

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Are you close to the Italian border? In which language is your Firefox? Can you provide the URLs so that I test them?

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Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"

If the Google (Firefox) or Yahoo home page is in the wrong language then see: